Communicate with third parties for call center, service center and technical support
Make plans and evaluate performance for customer service operations
Make report to management
Check with warehouse for customer support
Other responsibilities as needed
<Necessary Skill / Experience >
・Bachelor's degree
・Business English proficiency
・Min. 5 years as Customer Service Manager in MNC electronic company (electronic for entertainment)
・Able to multitask, good communication, dynamic, good work ethics, good personality, smart
Provide technical direction together with brand manager for the creative content productions.
Be the operational lead for content strategy and production needsâ¦