Job Description:
Life at Grab:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Part of the core GrabFood/GrabMart Sulawesi team, to lead and grow the business
Monitor and drive improvements in the city performance, understanding local city dynamics, to lead marketplace & growth by improving customer experience, utilizing grab funded promotions and growth campaigns, running experiments to optimize driver partner supply and eater demand
Build strong local operational processes, working with local and country teams
Key Responsibilities:
Responsible for monitoring and improving overall city marketplace performance. This includes building processes to monitor real-time activities on the ground, and implementing operational fixes to improve eater experience and market exposures
Proactive collaboration with local Sales teams as well as country teams and product teams to consistently improve order reliability and campaigns to boost visibilities, attract eaters also balance ROI of investments
Co-develop and maintain a forward-looking strategic plan on supply and design market interventions to achieve the desired business outcome
Conduct market research activities to understand the marketplace dynamics, competition monitoring and market trend
Manage local team for on ground operational work
Key Requirements:
3-5 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry
Strong analytical ability, comfortable with analyzing data to make decisions. Working knowledge of SQL/Python is highly preferred.
A self-starter and independent learner who takes ownership for tasks on-hand and initiative to challenge the status quo
Able to communicate in English, including reading/writing
Strong people and stakeholder management experience. Understand how to build processes, with great communication/interpersonal skills
Preferred location: Makassar / Jakarta
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries
Join us today to drive Southeast Asia forward, together.
Freelance Recuitment Kebutuhan area : Kalimantan dan sekitarnya - Memiliki database - Memiliki Media Sosial - Membantu jalannya proses Perekrutan Salaryâ¦