Introduction
Amartha, a leading peer‑to‑peer micro‑finance platform in Indonesia, is expanding its field operations in the Pandeglang area. We are seeking a motivated and energetic Business Partner – Staff Lapangan to join our on‑ground team. This role is pivotal in connecting local entrepreneurs and households with capital‑raising opportunities, fostering financial inclusion, and supporting the economic growth of the community. The ideal candidate will thrive in a dynamic environment, possess strong interpersonal skills, and be ready to work daily in the field while representing Amartha’s values of integrity, transparency, and client‑centric service.
Responsibilities
- Identify and prospect new potential borrowers by conducting outreach activities, community events, and referrals to grow the portfolio of loan applicants.
- Provide comprehensive economic counseling and financial education to household members, helping them understand loan terms, repayment schedules, and budgeting best practices.
- Conduct on‑site surveys and feasibility analyses of loan applications, ensuring compliance with Amartha’s underwriting policies, risk assessment criteria, and regulatory requirements.
- Prepare detailed reports and documentation for each applicant, including income verification, collateral assessment, and creditworthiness evaluation.
- Manage the collection process by following up with borrowers, issuing reminders, and coordinating payment plans while maintaining a respectful and supportive relationship.
- Collaborate closely with internal loan officers, risk analysts, and the operations team to streamline the approval workflow and resolve any client‑related issues.
- Maintain accurate field logs, GPS‑tracked visit records, and timely updates to the central CRM system.
- Participate in regular training sessions, community workshops, and performance reviews to continuously improve service delivery.
Requirements
- Minimum education: SMA/SMK or equivalent; higher education is a plus.
- Age between 18 and 30 years (maximum 33 years accepted).
- All genders are welcome; female candidates are preferred due to community outreach considerations.
- Own reliable transportation (motorcycle or car) to travel across the Pandeglang region.
- Strong personal integrity, honesty, attention to detail, and a disciplined work ethic.
- Excellent communication skills, both verbal and written, with the ability to build trust quickly.
- Resilience and adaptability to work outdoors in varying weather conditions and handle a high volume of client interactions.
- Basic digital literacy: comfortable using mobile applications, spreadsheets, and data entry tools for analysis.
- No prior experience required; however, previous exposure to sales, community outreach, or micro‑finance is advantageous.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual holiday allowance (THR) and quarterly bonuses tied to individual and team targets.
- Clear career progression path with opportunities to advance to team leader or supervisory positions.
- Permanent employment status after the probation period, with full statutory benefits.
- Employee loan program offering favorable terms for personal development.
- Continuous learning initiatives, including workshops, certification courses, and mentorship programs.
- Company‑provided accommodation (mess) for field staff to ensure a safe and convenient living environment.
- Health insurance, transportation allowance, and a supportive work culture that values collaboration and innovation.
About Company
Amartha was founded with a mission to empower Indonesia’s underserved entrepreneurs by providing affordable, transparent financing solutions. Leveraging technology and a robust network of local partners, Amartha connects borrowers with socially‑responsible investors, creating a sustainable ecosystem that drives inclusive economic development. With a presence in more than 30 districts, the company is committed to fostering financial literacy, supporting small‑scale businesses, and delivering measurable social impact across the archipelago. Joining Amartha means becoming part of a purpose‑driven organization that values your growth as much as the growth of the communities you serve.
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