Introduction
We are a fast‑growing retail organization seeking a dedicated Cashier – Penjualan Ritel who excels in delivering exceptional customer service. This role is pivotal in creating a welcoming shopping environment, ensuring accurate transactions, and supporting the overall sales strategy of our stores. Candidates with a solid foundation in cash handling, a friendly demeanor, and the ability to thrive under pressure are encouraged to apply.
Responsibilities
- Process all cash, credit, and electronic transactions quickly and accurately using the store’s point‑of‑sale (POS) system.
- Provide courteous and knowledgeable assistance to customers, answering product queries and guiding them through promotions.
- Handle returns, exchanges, and refunds in accordance with company policies while maintaining a professional attitude.
- Maintain a balanced cash drawer, perform regular reconciliations, and report any discrepancies to the store manager.
- Monitor and restock checkout lanes with bags, receipt paper, and promotional materials to ensure a smooth flow of customers.
- Collaborate with sales floor staff to resolve pricing issues, stock shortages, or any customer concerns that arise.
- Ensure the checkout area remains clean, organized, and compliant with health and safety standards.
- Assist in daily opening and closing procedures, including preparing cash deposits and securing the POS terminal.
- Participate in periodic inventory counts and assist with merchandising displays when required.
- Adapt quickly to peak‑hour traffic, maintaining composure and efficiency while delivering consistent service quality.
Requirements
- Minimum education: SMA/SMK or an equivalent qualification.
- Open to all genders; diversity and inclusion are core values.
- Prior experience in retail sales or cash handling is preferred, though fresh graduates with strong interpersonal skills are welcome.
- Excellent communication skills in Bahasa Indonesia and basic English to interact with a diverse customer base.
- Demonstrated honesty, reliability, and a strong sense of responsibility.
- Ability to work both independently and as part of a collaborative team.
- Proven capability to operate effectively under pressure during busy periods.
- Familiarity with POS software and basic arithmetic; willingness to learn advanced cashier systems.
- Flexible schedule: Monday to Saturday, 08:00 – 17:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health and dental insurance coverage.
- Paid annual leave, sick leave, and public holidays.
- Employee discount program across all store locations.
- Opportunities for professional development, including on‑the‑job training and certification courses.
- Clear career progression pathways toward supervisory and management roles.
- Supportive work environment that values teamwork, transparency, and employee well‑being.
About Company
Our company is a leading retail chain with over 150 stores nationwide, offering a wide range of consumer goods, from everyday essentials to lifestyle products. We pride ourselves on delivering an exceptional shopping experience through innovative store layouts, cutting‑edge technology, and a customer‑first culture. Our mission is to empower communities by providing quality products at affordable prices while fostering a workplace that champions growth, integrity, and inclusivity. Join us and become part of a dynamic team that is shaping the future of retail in Indonesia.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now