Introduction
We are looking for enthusiastic and customer‑focused individuals to join our retail team as Crew Outlet Gringging – Penjualan & Layanan Pelanggan. This entry‑level position is ideal for recent high school graduates who are eager to develop a career in sales, retail operations, and customer service. The role offers a dynamic work environment where teamwork, honesty, and discipline are valued, and where employees can grow while delivering a pleasant shopping experience to our guests.
Responsibilities
- Greeting customers warmly, understanding their needs, and providing product recommendations that match their preferences.
- Processing sales transactions accurately using the store’s point‑of‑sale (POS) system, handling cash, credit, and digital payments.
- Maintaining a clean, organized, and visually appealing sales floor by restocking merchandise, arranging displays, and ensuring price tags are up‑to‑date.
- Assisting with inventory checks, receiving deliveries, and updating the store’s inventory management system.
- Resolving customer inquiries and complaints promptly, escalating complex issues to the store manager when necessary.
- Participating in daily briefings and team meetings to share sales targets, promotional updates, and store performance metrics.
- Adhering to company policies regarding hygiene, safety, and dress code, including the option to wear a hijab in accordance with personal or cultural preferences.
- Collaborating with fellow crew members to achieve weekly and monthly sales goals, offering support during peak hours and special events.
- Ensuring compliance with loss‑prevention procedures and reporting any suspicious activity.
Requirements
- Female candidates, maximum age of 30 years.
- Willingness to wear a hijab or already practicing hijab.
- Honest, disciplined, and highly responsible attitude.
- Ability to work effectively as part of a team and communicate clearly with customers and colleagues.
- Residence within the designated store area (domisili AREA PENEMPATAN).
- Minimum education: High School Diploma (SMA), Vocational School (SMK), or equivalent.
- Basic understanding of retail management systems is a plus.
- Flexible schedule availability: Monday to Saturday, 08:00 – 17:00.
Benefits
- Competitive entry‑level salary with performance‑based incentives.
- Comprehensive on‑the‑job training covering sales techniques, product knowledge, and POS operation.
- Uniform and professional attire provided, including optional hijab accessories.
- Opportunities for career advancement into supervisory or management roles based on performance.
- Health and wellness benefits, including medical insurance after a probationary period.
- Employee discount on store merchandise.
- Paid leave, including annual vacation and sick days.
- Supportive work environment that encourages continuous learning and personal development.
About Company
Our company is a leading retail brand in the region, known for offering high‑quality products at affordable prices. With a strong focus on customer satisfaction, we operate a network of modern outlet stores that prioritize clean, organized spaces and friendly service. Our mission is to create a welcoming shopping experience that reflects the diverse needs of our community while fostering a workplace that values integrity, teamwork, and growth. By joining our team, you become part of a forward‑thinking organization that invests in its people and continually adapts to the evolving retail landscape.
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