Introduction
Adira Finance, a leading provider of consumer financing solutions across Indonesia, is expanding its sales team in Central Java. We are looking for a dynamic and motivated Sales Officer to join our network of branches throughout Jawa Tengah. This role offers a unique opportunity to engage with both existing and new customers, promote a diverse portfolio of financial products, and contribute directly to the growth of a reputable financial institution.
Responsibilities
- Proactively market and sell Adira Finance’s product suite—including personal loans, vehicle financing, and credit lines—to existing and prospective customers.
- Generate and secure orders through various distribution channels, ensuring accurate data capture and thorough verification of customer information.
- Prepare, review, and complete all required documentation for credit applications, maintaining strict compliance with internal policies and regulatory standards.
- Monitor the progress of each credit application, providing timely updates to dealers, customers, and internal stakeholders.
- Communicate credit decisions clearly, outlining repayment schedules, due dates, payment locations, and any additional information essential for the borrower’s understanding.
- Develop and nurture relationships with dealers and channel partners to drive repeat business and referral opportunities.
- Conduct regular follow‑ups with customers post‑approval to ensure satisfaction and to identify upselling or cross‑selling possibilities.
- Collaborate with the marketing and product teams to relay market feedback, helping to refine product offerings and promotional strategies.
- Maintain an organized pipeline of prospects, using CRM tools to track interactions, forecast sales, and report performance metrics.
- Uphold the highest standards of professionalism, integrity, and confidentiality in all customer dealings.
Requirements
- Education: Minimum D3/D4 (all majors) or equivalent SMA/SMK qualification.
- Age: Up to 30 years old.
- Experience: At least 1 year of sales experience in a similar financial services or B2C environment (new graduates are welcome but relevant experience is a strong plus).
- Skills:
- Strong interpersonal and communication abilities.
- Effective negotiation and persuasion techniques.
- High level of integrity, diligence, and honesty.
- Detail‑oriented with excellent documentation skills.
- Proven track record in achieving sales targets.
- Ability to manage multiple customer relationships simultaneously.
- Technical Requirements: Possession of a valid driver’s license (SIM A/C) and personal vehicle for field visits.
- Work Schedule: Monday to Saturday, 08:00 – 16:00.
- Placement: Any Adira Finance branch across Central Java.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health insurance covering medical, dental, and vision.
- Annual professional development allowance for training, certifications, and conferences.
- Company‑provided mobile phone and data allowance to support field activities.
- Transportation reimbursement or fuel allowance for travel to customer sites.
- Paid annual leave, public holidays, and additional leave for special circumstances.
- Employee assistance program and wellness initiatives.
- Opportunities for career advancement within a fast‑growing organization.
About Company
Adira Finance is a subsidiary of the Adira Group, recognized for its innovative financing solutions that empower individuals and small businesses across Indonesia. With a strong presence in over 300 locations nationwide, Adira Finance delivers flexible credit products tailored to the needs of diverse customer segments. Our commitment to responsible lending, digital transformation, and community development has positioned us as a trusted partner in the financial sector. Joining our team means becoming part of a culture that values teamwork, continuous learning, and a customer‑first mindset.
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