Business Development and Partnership - ShopeeMall Quality As...

Date Posted: Posted13 hari yang lalu
Salary:
Jakarta

Job Description

DepartmentBusiness Development and Partnerships LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

Job Description:
  • Monitor and maintain ShopeeMall seller's performance to ensure it meets company's standards
  • Assist Warehouse on making decisions regarding return/refund requests including liaising with Relationship Managements regarding product knowledge/right tools to test the product
  • Whitelist ShopeeMall requested features to be utilised as one of the tools to help seller's daily operations
  • Handle ShopeeMall's sellers' offboarding process
  • Work closely with Relationship Managements regarding issue escalation/confirmation and SKU listing/warning
  • Create potential homegrown sellers pipeline
  • Evaluate FAQ from newly onboarded sellers submitted by Acquisition team
  • Screen Inactive Mall Shops
Requirements:
  • More than 1 year of industry experience
  • Deep knowledge and understanding of relevant industries’ products, services, operations and SOPs
  • Excellent communication and coordination in English and Bahasa Indonesia to communicate with internal stakeholders
  • Able to work with Excel and other relevant tools
  • Strong data analysis ability
  • Strategic thinker and ability to analyse and solve problems quickly
  • Team player, positive attitude and eagerness to learn

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Job Detail

  • Job Id
    1771c04fb575e2d2
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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