Date Posted:
Salary:
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Job Description

Join the future of logistics.
At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world. We offer At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.

But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further. Key responsibilities
  • Own the customer experience by managing and executing the end-to-end shipment process, co-ordinating with vendor and internal stakeholders
  • Ensure the whole shipment lifecycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met.
  • Provides quality service to both internal and external customers, responds to all enquiries in a timely and accurate manner
  • Build customer relationships and be curious about their business needs and drivers, in order to better serve them and identify new business opportunities.
  • Focuses on high-quality data to set a high standard for all the assignments managed
  • May perform root cause analyses in the event of escalations, owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders
  • Passionately do upselling to promote Sealand, attracts potential customers by answering product and service questions and suggesting information about other products and services
  • Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
  • Fresh Graduates are welcome
  • Candidate have minimum 1 year of working experience in related field would be highly advantages
  • Good communication skills
  • Good computer literacy.
  • Good in microsoft excel would be highly advantages
  • Customer-centric and proactive
  • Continuous improvement and productivity drive
  • Familiar with end to end process of shipping and logistics would be highly advantages
  • Passion for ensuring customers are satisfied and feel like valued partners.
  • The ability to thrive with a variety of tasks and understand the big picture, even when things get busy.
  • Problem-solving flair combined with natural initiative and curiosity.
  • Empathy and the ability to turn customer needs into business opportunities.
  • Excellent interpersonal and communication skills – essential for collaborating with colleagues and customers.

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Job Detail

  • Job Id
    26669431faeb05ed
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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