Responsible for managing and maintaining Software/Application (including master data management)
Help to integrate & maintain systems collaboratively with stakeholders
Have good understanding of system configuration, analytics & reporting
Testing and develop documentation on new software features
Documentation
Develop, maintain user guides/manuals for respective systems (Standard Operating Procedures (SOPs))
Develop business process flow/flowchart using business process modeling tools
End User Support
Communicate end-users on new or existing software functionality
Support and troubleshoot software issues
Stakeholder Communication
Work collaboratively with stakeholders to understand business needs (configuration, business process flow) and document business requirements;
Improving system efficiency by consulting with end-users and providing innovative solutions through system configuration
Qualifications Associate IS:
Bachelor Degree from Information Technology related (Business Information Technology / Information System / Computer Science) with minimal 1-2 year of experience in related area
Good Analytical and problem solving skills
The ability to work well under pressure
Initiative, proactive, and put attention to detail
Team Player and has good Interpersonal and communication skills
Excellent verbal and written communication skills in English
Additional Skill Set for IS Team:
Finance IS
Experience in handling Finance related Applications (maintaining finance system, master data and configuration) will be an advantage
Familiar with IT Service Delivery ⢠Experience in eCommerce/B2B/B2C processes ⢠Experience in Cloud Technology (AWS) is a must (certified would be best), whileâ¦