About the Role
If you’re looking to be a part of a high-functioning, dynamic team whose efforts directly impact our user base, this may be the role for you. As our Area Marketing & Strategy (Consumer Engagement) team for the Sumatra Region, you will be responsible for developing Gojek products by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of Gojek products across Lampung, aligned with the headquarter initiatives. You will work closely with the Consumer Engagement, Marketing, and cross functional team.
What You Will Do
Support District Head/Branch Manager to drive consumer engagement focus areas in terms of Visibility & Partnership which will deliver POI domination, POS merchants branding, standard package that will deliver District target completed orders and active users
Managing all day to day marketing executional activities from all districts & branches needed to deliver the consumer engagement plans. e.g. contract, PO, invoice, etc
Ensure all consumer engagement activities in districts & branches are delivered with a given standard of accuracy, completeness, timeliness as per the standard package and local initiatives.
Externally supervise vendors/daily workers in executing merchant branding and POI domination on a regular basis.
Internally work with direct responsibility to deliver district executions and targets by executing events, exhibits, and other activities.
Good with data to develop and execute clear integrated strategies of digital marketing with clear metrics and excellent results.
Responsible for setting the integrated communications plan and to ensure consistency of messaging and brand communications. Working closely with the sales, government relations, and operations team.
What You Will Need
At least 2 years of working experience in Marketing, exposure of working in a top global FMCG company would be a plus point
Good understanding of local knowledge
Strong analytical and planning skills
Good communication and presentation skills
Excellent problem-solving skill with the ability to play it well independently and in a team
Good collaboration with compassion and proactiveness
Agile and fast in thinking and execution
About the Team
Our Regional Consumer Engagement team, a sub-pod of the Regional Growth team, is a small but mighty group based in Medan Indonesia. Working alongside the Business Analytics, Sales, and Operations teams, we are in charge of analyzing the data we collect on our customer’s preferences and behaviors in order to better cater our products and services to their needs.
For instance, since 2020, we’ve noticed that our customer’s behavior patterns have shifted predominantly towards food transactions, most likely because they are now ordering for their families keeping safe from COVID-19 at home. Additionally, they’re willing to spend more on GoPulsa and GoTagihan for internet needs, but are still willing to make a trip to the mall for necessities. Therefore, our team rolled out a promotion (we call it a “mission”) where one food transaction on GoFood would give them a free GoPulsa coupon, and inject a promo code in POI malls, as well.
In the past, our team has worked on projects surrounding offline marketing, including POI branding, local events, and amplifying HQ campaigns. Currently, amidst the pandemic, we’re focusing a large part of our efforts on the digital marketing space, rolling out online campaigns, missions like the one explained above, various subscription offers, and more user treatments that generate demand.
Off hours, you’d probably find us battling it out in a video game, or engrossed in a Netflix drama. Working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work set up. We’re made up of yoga enthusiasts, food lovers, and movie fanatics. Once COVID subsides, we’re excited to travel freely through our city to try new food places again.
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