Risk Analyst

Date Posted: Posted30+ hari yang lalu
Salary:
GO-JEK
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

November 12, 2021

About the Role
If you’re looking to be a part of a dynamic, data-driven team and an opportunity to hone your analytical skills, look no further. As our Risk Analyst, you will analyze data to identify and validate high-risk users in Gojek on-demand platforms such as GoFood, GoRide, GoMart, GoSend, etc. Armed with data analytics skills in SQL, Python, you will be in charge of the investigation of fraud and complaint cases and build analytical tools such as dashboards and SOP to improve the process. Working within the Risk function, you will get to learn about risk analytics and fraud detection and management. The cherry on top: you’ll get to be a part of a team that works to make Trust and Safety a top priority at Gojek.

What You Will Do

  • Investigate potential risk and fraud cases that are flagged by the Gojek fraud detection system and business teams
  • Investigate consumer, driver, and merchant behaviors and transactions to determine if any risk or fraud
  • Identify likely fraud MO and feedback to risk teams for action
  • Build a knowledge repository for validation SOP across the entire Risk org. Set up the automation process through queries and scripts where applicable
  • Design and execute penetration testing on the Gojek ecosystem

What You Will Need

  • Experience in data-driven problem-solving roles in a fast-paced environment
  • Bachelor’s or Master’s degree in Computer Science or Quantitative disciplines
  • Good coding skills in one or more programming languages, e.g. Python, SQL, BigQuery
  • Experience in data visualization tools such as Tableau, Google Data Studio, Metabase is preferred by not required
  • Good communication and writing skills in English to present and engage with team and stakeholders about risk analysis
  • Curiosity and a keen interest in data analytics Experience in managing a team is a plus
  • Experience in setting up automation processes through queries and scripts is a plus
About the Team Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. To manifest that objective, we analyze suspected fraud cases and customer complaints and propose resolutions & SOP to improve Trust and Safety for all Gojek users. We use big data with human intelligence to make the best decision. For instance, team members will work with Risk managers and Business teams to detect potential risks on the Gojek platform and develop logic and algorithm to accurately establish the ground truth of the risk types and modus operandi, and work with risk managers to come up with solutions to prevent and mitigate losses. Our Risk Analytics team currently consists of members based in Jakarta, Indonesia, we’re a tight-knit group that are bonded by two things: Trust and Safety and personal growth and well-being . We work hard and play hard, and support each other. What drives us is our shared sense of Trust and Safety. When we aren’t busy fighting risk on our Gojek platform, we enjoy bonding over our shared love of good food, playing bridge or poker, finding the best running track in our cities, and shopping. Can’t wait to do these activities again once COVID subsides!

Related Jobs

Job Detail

  • Job Id
    595aea5aa580a67c
  • Location
    Jakarta
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact GO-JEK

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.