F&B GRO

Date Posted: Posted19 hari yang lalu
Salary:
West Java

Job Description

  • Ensure that all menu’s, check folders are cleaned and in sufficient quantity.
  • Ensure that the hostess stand is cleaned and organized.
  • Review the Reservation book, pre-assign designated tables and follow up on all special requests.
  • Greet the guests at the entrance of the restaurant.
  • Seat Guest accordingly to floor plan / being fair to each waiter.
  • Show guests their table which has been designated to them
  • Anticipate heavy business times and organize procedures to handle waiting lines.
  • Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.
  • Maintain positive guest relations at all times.
  • Be familiar with hotel services / activities to respond to guest inquiries accurately.
  • Handle guest complaints following instant pacification procedures and insuring guest satisfaction.
  • Monitor guests’ reactions and confer frequently with management to ensure guest satisfaction.
  • Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.
  • Monitor and maintain cleanliness and working conditions of own section equipment and supplies.
  • Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.
  • Promote a cooperative working climate, maximizing productivity and quality.
  • Do table visits systematically at each meal period to ensure guest satisfaction.

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Job Detail

  • Job Id
    7a61d55fa1f66220
  • Location
    West Java
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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