Lowongan Team Leader (Yogyakarta)

Date Posted: 30+ hari yang lalu
Salary:
Sleman

Job Description

  • Directly responsible for Agent Development.
  • Manages and develops a team of assigned agents to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education.
  • Review team and Agent performance and quality metrics on a regular basis within shift to ensure that all operational metrics are met.

  • Bachelor Degree / Diploma in any discipline.
  • Significant experience in a complex fast paced environment.
  • Strategic thinker with strong analytical and creative problem-solving skills.
  • Passion for ensuring an excellent user experience.
  • Having experience managing team (preferable having a job experience as team leader call center).
  • Have good leadership skills and motivation skills.
  • Able to create an environment oriented to trust, open communication, creative thinking and cohesive team effort.
  • Able to coach and help develop team members.
  • With good oral and written communication skills.
  • Able to speak English.
  • Able to operate Microsoft Office, especially Ms. Excel and Ms. Power Point.
  • Experienced in Social Media.

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."

Related Jobs

Job Detail

  • Job Id
    940da3c3c70574b4
  • Location
    Sleman
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Latest Job