Monitor claim analysis process to make sure it is done accurately and appropriately along with processing claim based on standards sets by the Company.
Reviews and analyzes claims loss.
Verifying and updating information on submitted claims.
Contacting the Hospitals/Clinics and Pharmacies, especially those related to official receipt and billing detail issued by the hospitals/clinics/pharmacies so the claim process can run smoothly and payment made appropriately.
Processing a claim based on standards set by the Company.
Monitor the process of pending and decline claims along with its reasons.
Provide information to Department Head or its Superiors if any suspicious things or does not fit the standards.
Maintenance of records, files, and documentation
Candidate must possess at least a Diploma or Bachelor's Degree majoring in Nursing, Pharmacy / Pharmacology, Public Health or equivalent is preferred.
WILLING TO WORK WITH SHIFTING (If needed)
Experience in related industry (Insurance/TPA) minimum 2 years
Experience in handling claims and administration supports.
Good Command of English (Oral & Written)
Good personality, positive attitude and teamwork.
Computer Literate minimum Microsoft Office ( MS. Word, MS. Excel, Power point ).
In this role you will be leading the GoPay Customer Experience Team which represent the business side who will be working closely with the Product & Tech teamâ¦
Willing to be under contract based by 6 months.
Bachelor's degree from Psychology or Human Resource Management or other related major from a reputableâ¦
Not currently active in school or college.
Able to work full-time at Agate HQ (Bandung, Indonesia).
Proficiency in design software (especially Adobe Suites andâ¦