Steward – Customer Service & Operations

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NOWA KENDARI

Kota Kendari Sulawesi Tenggara Active until 30 Jun 2026
Rp 1.500.000 - Rp 3.000.000 FULL TIME

Introduction

We are seeking a motivated and reliable Steward – Customer Service & Operations to join our dynamic kitchen team. This entry‑level position is perfect for individuals who are passionate about food service, enjoy fast‑paced environments, and are eager to develop a career in hospitality. The Steward plays a vital role in maintaining the cleanliness, organization, and efficiency of our kitchen, ensuring that every dish leaves the line in perfect condition.

Responsibilities

  • Assist in the preparation of ingredients, including washing, cutting, and simple plating to support the cook during peak service hours.
  • Set up and organize all kitchen tools, cookware, and serviceware before each shift to ensure a smooth workflow.
  • Maintain a spotless kitchen environment by regularly cleaning workstations, floors, walls, and storage areas in compliance with health and safety standards.
  • Wash, sanitize, and store all food‑service equipment, utensils, and glassware promptly after use.
  • Support the culinary team during service by restocking stations, refilling garnishes, and handling any immediate operational needs.
  • Follow all instructions from the kitchen supervisor and adapt quickly to changing priorities during busy periods.
  • Monitor inventory levels of cleaning supplies and basic kitchen consumables, reporting shortages to management.
  • Ensure proper waste segregation and disposal, contributing to the restaurant’s sustainability initiatives.
  • Demonstrate meticulous attention to detail, speed, and consistency in all tasks.
  • Continuously seek opportunities to learn new kitchen techniques, safety protocols, and customer‑service best practices.

Requirements

  • Minimum education: High School Diploma (SMA), Vocational School (SMK), or equivalent.
  • Open to candidates of any gender.
  • No prior experience required; we value a strong work ethic and willingness to learn.
  • Basic understanding of food safety and hygiene principles.
  • Physical stamina to stand for long periods and lift moderate loads.
  • Excellent communication skills and the ability to follow directions accurately.
  • Demonstrated reliability, punctuality, and a positive attitude.
  • Proficiency in basic kitchen tasks such as washing, cutting, and simple plating.
  • Team‑oriented mindset with a readiness to support chefs, servers, and fellow stewards.

Benefits

  • Competitive hourly wage with overtime opportunities.
  • Comprehensive health and dental insurance after the probation period.
  • Paid sick leave and annual vacation days.
  • Free meals during shifts and discounted dining for family and friends.
  • Professional development programs, including food‑service safety certification and culinary workshops.
  • Uniform and protective gear provided at no cost.
  • Friendly, multicultural work environment with clear pathways for career advancement.
  • Transportation allowance for commuting employees.

About Company

Our restaurant is a well‑established player in the hospitality industry, known for delivering high‑quality cuisine and exceptional guest experiences. With a commitment to sustainability, community engagement, and continuous innovation, we strive to create a workplace where every team member feels valued and empowered. As part of our family, you will be immersed in a culture that celebrates culinary excellence, fosters teamwork, and rewards dedication.

Interested in this position?

Take the next step in your career and apply for this role today.

Apply Now

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