Introduction
We are seeking enthusiastic and customer‑focused individuals to join our growing network of Crew Outlet Kabobs in the Central Java (Jawa Tengah) region. As a frontline member of the Kabobs family, you will play a pivotal role in delivering a memorable dining experience, from the moment guests walk through the door to the final payment. This position offers a dynamic work environment where teamwork, culinary skill, and excellent service intersect.
The ideal candidate will have a solid foundation in food‑and‑beverage (F&B) operations, a passion for kebab cuisine, and the flexibility to work weekends and national holidays. If you thrive in fast‑paced settings, enjoy interacting with a diverse clientele, and are eager to grow within a reputable brand, we invite you to apply.
Responsibilities
- Greet and welcome customers with a friendly, professional demeanor, establishing a positive first impression.
- Explain menu items, ongoing promotions, and provide tailored product recommendations based on customer preferences.
- Process dine‑in, take‑away, and delivery orders accurately and efficiently using the POS system.
- Handle customer inquiries and complaints calmly, offering effective solutions to maintain satisfaction.
- Prepare ingredients—including breads, meats, sauces, and vegetables—according to standardized recipes and SOPs.
- Cook, assemble, and present kebabs ensuring consistent quality, portion control, and food safety standards.
- Maintain a clean and organized work area, regularly sanitizing equipment, utensils, and surfaces.
- Adhere to personal hygiene protocols required by the F&B industry, including proper handwashing and uniform standards.
- Perform routine cleaning before, during, and after operating hours, including floor sweeping, waste disposal, and equipment maintenance.
- Operate cash registers and POS terminals, handling cash, card, and digital payments with precision.
- Generate daily cash reconciliation reports and submit them to the supervising manager.
- Conduct daily inventory checks, report low‑stock items, and assist in ordering supplies.
- Collaborate with team members to achieve sales targets, improve operational efficiency, and support peak‑hour demands.
- Communicate any operational challenges, equipment issues, or staffing needs to the supervisor promptly.
- Participate in regular training sessions, health‑and‑safety drills, and brand‑standard workshops.
Requirements
- Minimum education: SMA/SMK or equivalent; a background in Hospitality, Culinary Arts, or a related field is preferred.
- At least 1 year of proven experience in the food‑and‑beverage sector, preferably in a fast‑service or quick‑serve restaurant.
- Not currently enrolled in a full‑time academic program.
- Possession of a valid work reference or employment certificate (paklaring).
- Strong communication skills, a warm personality, and a proactive attitude.
- Willingness to work weekends, public holidays, and flexible shift patterns (08:00 – 17:00).
- Proficiency in operating POS/cash register systems and basic math for transaction handling.
- Demonstrated ability to follow food safety and hygiene standards (e.g., HACCP, local regulations).
- Physical stamina to stand for extended periods and handle moderate lifting (e.g., ingredient bins).
- Team‑player mindset with the ability to support colleagues during high‑traffic periods.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Meal allowance and employee discount on all Kabobs menu items.
- Comprehensive training program covering culinary techniques, customer service, and leadership development.
- Health insurance coverage after the probationary period.
- Opportunities for career advancement within the regional and national Kabobs network.
- Paid annual leave and statutory holidays in accordance with Indonesian labor law.
- Uniform and protective gear provided by the company.
- Transportation assistance for eligible candidates.
About Company
Kabobs is a fast‑growing quick‑service restaurant chain specializing in high‑quality kebab dishes, blending authentic flavors with modern twists. With a strong presence across Indonesia, Kabobs is committed to delivering consistent culinary excellence, innovative menu offerings, and a welcoming atmosphere for every guest. Our brand values teamwork, continuous improvement, and community engagement, making us an attractive employer for ambitious talent seeking long‑term growth in the hospitality industry.
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