Introduction
We are a fast‑growing digital content agency located in the vibrant BSD area, delivering high‑impact video, social media, and branding solutions for a diverse portfolio of local and international clients. To sustain our commitment to quality and compliance, we are seeking a motivated Intern for our Content Moderation Program. This three‑month, onsite internship offers a hands‑on experience in the fast‑paced world of digital media, allowing you to develop critical analytical skills while contributing to the delivery of polished, brand‑safe content.
Responsibilities
- Assist in reviewing and moderating a wide range of digital assets, including video clips, captions, graphics, and user‑generated content.
- Verify that each piece of content aligns with the Statement of Work (SOW), agency briefs, and client‑specific guidelines, flagging any deviations for corrective action.
- Provide concise, actionable feedback and notes on content quality, compliance issues, and potential improvements.
- Support the documentation and reporting workflow by logging moderation decisions, maintaining audit trails, and preparing summary reports for senior moderators.
- Collaborate with internal creative, production, and account teams to coordinate revisions, ensuring a smooth turnaround of updated assets.
- Help maintain consistency in tone, style, and branding across all published materials, contributing to a unified brand experience.
- Participate in briefings and debriefings, offering insights on emerging trends, recurring compliance challenges, and process enhancements.
- Assist in the development of simple checklists or SOPs that streamline future moderation tasks.
Requirements
- Final‑year university student or recent graduate (any discipline); majors in communication, media, digital marketing, or related fields are a strong plus.
- Minimum of a Bachelor’s degree (S1) or equivalent academic standing.
- At least one year of experience in content creation, social media management, or a related internship.
- Strong attention to detail and a passion for maintaining high quality standards.
- Basic understanding of major social platforms (YouTube, Instagram, TikTok, Facebook) and their community guidelines.
- Ability to follow detailed instructions and adapt quickly to evolving brief requirements.
- Excellent written and verbal communication skills; comfortable providing constructive feedback.
- Team‑player mindset with a proactive, problem‑solving attitude.
- Willingness to work onsite in BSD, Monday‑Friday, 10:00‑18:00, for the full three‑month internship period.
- Desired soft skills: critical thinking, creativity, ability to manage revision cycles, and a keen sense for brand consistency.
Benefits
- Competitive internship stipend covering transportation and meals.
- Mentorship from senior content strategists and senior moderators.
- Hands‑on exposure to real‑world campaigns for high‑profile clients.
- Access to internal training sessions on digital media compliance, content strategy, and analytics tools.
- Opportunity to build a professional network within the digital marketing industry.
- Certificate of completion and a strong recommendation letter upon successful performance.
- Potential for future full‑time employment based on performance and business needs.
About Company
Our agency specializes in creating engaging, data‑driven digital experiences that resonate across cultures and platforms. With a collaborative culture that encourages innovation, we blend creativity with rigorous quality assurance to ensure every piece of content not only captivates audiences but also adheres to legal and brand standards. Located in the thriving BSD tech hub, we partner with leading brands, startups, and NGOs, offering interns a unique window into the intersection of technology, storytelling, and strategic communication.
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