Introduction
Blinkstudio Jayapura is a rapidly growing beauty and wellness brand operating in the heart of Papua’s capital. We specialize in providing premium beauty services, ranging from hair and makeup artistry to advanced skin treatments. To sustain our expansion and maintain the high standards our clients expect, we are seeking a dynamic Manajer Operasional Pusat Pengelolaan Proses Bisnis (Operational Manager) who will lead our daily operations, drive sales performance, and nurture a high‑performing team.
Responsibilities
- Oversee the day‑to‑day operational activities of the Blinkstudio Jayapura outlet, ensuring smooth workflow and adherence to company policies.
- Supervise, mentor, and motivate a multidisciplinary team of beauty specialists, front‑desk staff, and support personnel.
- Develop and implement strategic sales plans to achieve monthly and quarterly revenue targets, while continuously monitoring market trends.
- Maintain superior customer service standards, handling escalations, gathering client feedback, and ensuring a memorable client experience.
- Conduct monthly stock opname, reconcile inventory discrepancies, and coordinate with the finance department for accurate financial reporting.
- Prepare comprehensive operational and performance reports for senior management, highlighting key metrics, challenges, and opportunities.
- Collaborate with the finance team to track cash flow, manage deposits, and ensure timely reconciliation of all financial transactions.
- Drive continuous improvement initiatives by analyzing process inefficiencies, recommending solutions, and implementing best practices.
- Ensure compliance with health, safety, and labor regulations specific to the beauty industry in Papua.
- Act as the primary liaison between the local outlet and corporate headquarters, aligning local tactics with overall brand strategy.
Requirements
- Minimum education: D3/D4 (Associate) or S1 (Bachelor’s) degree, preferably in Business Administration, Management, or a related field.
- At least 1 year of proven managerial experience, preferably within the beauty, retail, or service sectors.
- Female candidates only; willing to relocate and reside permanently in Jayapura, Papua.
- Strong leadership qualities combined with a collaborative, team‑player mindset.
- Passion for the beauty industry and a keen eye for current trends and client preferences.
- Professional appearance, confident demeanor, and strong personal branding.
- Exceptional organizational skills, ability to work under pressure, and adaptability to a fast‑changing environment.
- Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and presentation.
- Core soft skills: analytical thinking, strategic decision‑making, effective communication with senior management, and critical problem‑solving.
- Honesty, high integrity, and a commitment to contractual employment.
Benefits
- Company‑provided accommodation in Jayapura, ensuring a comfortable living environment.
- Performance‑based annual bonus tied directly to the achievement of sales and operational targets.
- Annual Holiday Allowance (THR) in accordance with Indonesian labor regulations.
- Comprehensive BPJS health and employment insurance coverage.
- Standard work schedule: Monday to Saturday, 08:00 – 17:00, with flexibility for occasional events.
- Opportunities for professional development, training workshops, and career advancement within the Blinkstudio network.
About Company
Founded in 2015, Blinkstudio has become a leading name in Indonesia’s beauty sector, celebrated for its innovative service portfolio, highly skilled artisans, and customer‑centric philosophy. Our Jayapura outlet serves a diverse clientele ranging from local residents to tourists seeking premium beauty experiences. By blending global beauty trends with local cultural nuances, Blinkstudio strives to empower individuals to look and feel their best.
Our corporate culture promotes creativity, continuous learning, and empowerment. Employees are encouraged to propose new ideas, experiment with emerging beauty technologies, and take ownership of their professional growth. As we expand further across the region, we remain committed to sustainability, community engagement, and delivering unparalleled service quality.
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