Introduction
We are seeking a diligent and personable Staff Front Office (FDA) – Penanganan Administrasi to join our dynamic team. This role is the first point of contact for our clients, partners, and visitors, ensuring that every interaction reflects the professionalism and hospitality that define our organization. The ideal candidate will be a motivated individual with a strong foundation in administrative support, excellent verbal communication skills, and a commitment to maintaining a welcoming front‑office environment.
Responsibilities
- Greet visitors, clients, and employees in a courteous and professional manner, managing the reception area to ensure a positive first impression.
- Answer and direct incoming telephone calls, taking accurate messages and forwarding inquiries to the appropriate department.
- Maintain and organize front‑office documentation, including visitor logs, meeting room bookings, and daily activity reports.
- Prepare and distribute correspondence, invoices, and internal memos, ensuring timely and error‑free delivery.
- Assist in scheduling appointments, coordinating conference rooms, and arranging travel itineraries for staff and senior management.
- Handle basic accounting tasks such as processing petty cash requests, filing expense reports, and reconciling daily cash balances.
- Support the administrative needs of various departments by providing clerical assistance, data entry, and record‑keeping.
- Monitor and replenish front‑office supplies, ensuring a well‑stocked and organized workspace.
- Collaborate with security personnel to manage visitor badge issuance and maintain a secure reception area.
- Participate in continuous improvement initiatives, suggesting enhancements to front‑office procedures and customer service protocols.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent; additional certifications in office administration or customer service are a plus.
- Age: Maximum 25 years for staff positions (managerial candidates up to 35 years).
- Gender: Open to all genders.
- Religion: Must be Muslim/Muslimah, aligning with the company’s cultural values.
- Physical and mental health: Must be in good physical condition and possess strong mental resilience to handle a fast‑paced environment.
- Communication: Excellent verbal communication skills in Bahasa Indonesia; proficiency in English is advantageous.
- Technical: Basic computer literacy, including MS Office (Word, Excel, Outlook) and familiarity with office phone systems.
- Soft Skills: Strong interpersonal abilities, attention to detail, time‑management, and a proactive problem‑solving attitude.
Benefits
- Competitive salary package with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development opportunities, including access to training programs and certification reimbursement.
- Friendly and inclusive work culture that values diversity and teamwork.
- Transportation allowance and daily meals provided on site.
- Employee recognition programs and regular team‑building activities.
About Company
Our organization is a leading provider in the service industry, delivering high‑quality solutions to a broad client base across Indonesia. With a reputation built on integrity, innovation, and customer focus, we continuously invest in our people and technology to stay ahead of market trends. Our corporate values emphasize respect, continuous learning, and community involvement, creating an environment where employees can thrive both professionally and personally. Joining our team means becoming part of a forward‑thinking company that recognizes and rewards dedication and excellence.
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