Introduction
We are seeking a dynamic Team Leader – Koordinator Tim Operasional to spearhead the development and implementation of student‑card insurance programs across schools, government agencies, community groups, markets, and UMKM partners. This role is ideal for candidates who are passionate about business development, possess strong networking capabilities, and can lead a small team to achieve measurable growth in a fast‑moving insurance environment.
Responsibilities
- Identify and prospect potential partner institutions such as schools, government bodies, private companies, village communities, marketplaces, and UMKM networks.
- Present and negotiate cooperative agreements for the student‑card insurance program, tailoring proposals to meet each partner’s unique needs.
- Design, pilot, and launch insurance programs, ensuring compliance with regulatory standards and alignment with the company’s risk‑management policies.
- Lead a small operational team, delegating tasks, monitoring performance, and providing coaching to enhance sales and service capabilities.
- Conduct regular field surveys and market analyses to uncover new opportunities and refine target segmentation.
- Maintain strong, ongoing relationships with both public and private stakeholders to facilitate smooth program implementation and address any operational challenges.
- Prepare detailed progress reports, dashboards, and supporting documentation for senior management on a weekly and monthly basis.
- Recruit, onboard, and train business partners (mitra) to expand the distribution network and ensure consistent brand representation.
- Collaborate with marketing, underwriting, and claims departments to align product offerings with market demand and improve customer satisfaction.
- Monitor key performance indicators (KPIs) such as partnership acquisition rate, policy enrollment numbers, and revenue growth, taking corrective actions when needed.
Requirements
- Minimum education: SMA/SMK or equivalent; a bachelor’s degree is a plus.
- At least 1 year of experience in the insurance sector, preferably in B2B sales or partnership development.
- Fresh graduates are welcome to apply if they demonstrate strong communication and networking skills.
- Valid driver’s license (SIM) and personal vehicle for field visits.
- Extensive network of contacts within schools, government agencies, community groups, markets, and UMKM sectors.
- Proven ability to develop new business and lead a team to achieve sales targets.
- Excellent interpersonal and negotiation skills, with fluency in Bahasa Indonesia and basic English.
- Strong analytical mindset to assess market potential, evaluate risk, and produce insightful reports.
- Self‑motivated, results‑oriented, and able to work independently while collaborating across functions.
- Flexibility to work Monday‑Friday, 08:00‑17:00, with occasional travel to partner locations.
Benefits
- Competitive base salary with performance‑based bonuses.
- Incentive programs tied to partnership acquisition and policy enrollment milestones.
- Clear career progression path with opportunities for promotion to senior management roles.
- Comprehensive health and accident insurance for employee and eligible dependents.
- Company‑provided training and professional development resources.
- Expense reimbursement for business‑related travel and client meetings.
- Supportive work environment that values teamwork, innovation, and community impact.
About Company
Our company is a leading provider of innovative insurance solutions focused on education and community development. We partner with schools, government institutions, and local businesses to deliver affordable, reliable coverage that protects students and empowers families. With a strong commitment to social responsibility and a rapidly expanding market presence, we are dedicated to fostering a culture of excellence, integrity, and continuous improvement. Join us and become part of a forward‑thinking organization that values your growth as much as the growth of the communities we serve.
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