Customer Engagement Specialist

Date Posted: 18 hari yang lalu

Salary:

Jakarta

Job Description:

Optimizations email and other relevant medium on CRM campaign based on performance metrics such as open rate and user cohort
Support the execution of the holistic CRM Marketing Strategy, in regards to multiple digital platforms and business goals
Conduct research and analyses on search performance metrics such as User behavior, user preferences, and makes recommendations on tracking and data improvements that are in support of more comprehensive data gathering
Performs tests these landing pages, copy content, segmentations, automations, MAU/WAU/DAU optimizations, user cohort and penetrations rates and the business’s profit margin
Delivered the online marketing team business challenges

Requirements:

Minimum have 2-4 years experience in CRM or related field
Have a bachelor’s degree (master’s preferred) in a business or a quantitative discipline such as Marketing, Business Administration, Math, Economics, Business, Marketing, Computer Science, Information Technology or any other related field
Advance skills and experience working with major marketing platform for example Appsflyer, AppAnnie, Google, Facebook, Twitters, Google Analytics, MS Office and other 3rd party measurement
Strong Analytical skills
Great Communication skills
Beginner skills in one of the engagement platforms ie. Braze, MoEngage, SalesForce, etc.

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination.

Appsflyer

AppAnnie

MoEngage

Braze