Customer Relation Officer (Lampung)

Date Posted: Posted24 hari yang lalu
Salary:
Bandar Lampung
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Job Description

  • Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture).
  • Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved.
  • Customer surveys include distribution forms and data from customers, data analysis, and distribution of survey results to interested parties
  • Conduct program socialization and monitoring of the implementation of all customer relationship concepts in branches and the Head Office.
Requirements :
  • Candidate must possess at least a Diploma Degree from any field with a GPA minimum of 2.75 from 4.00.
  • Fresh Graduate or having experience in customer service or related field.
  • Good communication skills
  • Fluent in English
  • Professional look
  • Placement in Lampung

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Job Detail

  • Job Id
    4daac4a0a4cf6864
  • Location
    Bandar Lampung
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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