Job Description

CORE WORK ACTIVITIES

Generic Expected Contributions:
Performs tasks as assigned, to contribute to team, department and/or business results.
Ensure quality contract document procedures and suggest improvements.
Have a thorough understanding and knowledge of the product.
Ensure contract documentation is accurate and provides correct representation.
Protect Personally Identifiable Information (PII) as outlined by Company’s Policies.
Performs other duties as appropriate.

Specific Expected Contributions:
Receives and checks for legibility and accuracy of the completed Purchase Summary Worksheet and Contract documents from Sales Associates.
Follows established operational procedures for Identity Verification and OFAC/CDC checks as required.
Acting on financing information received, completes file with required back up verification documentation. Informs Sales Management on any related issues.
Follow through on cancellations, defaults and non-qualifications.
Responsible for assuring all contracts are processed and batched “Ready to Close” to closing team in a timely manner.
Responsible to scan all Ready to Close contracts to Documentum.
Ensure quality in areas such as rescissions, pricing, minimum deposit requirements and contract switches (Upgrade or downgrade in level of points) etc.
Enforcement of any procedures put in place to ensure all contract documents are reviewed prior to execution and again following execution of the documents.
Produces prompt accurate sales contract documents and provide to Sales Associates.
Follows Standard Operating Procedures for all daily required tasks relating to the New Owner Administration Department.
Coordinates with Closing team and Sales team on any changes and modifications to contract documents.
Communicates with Marketing and Sales Department regarding status of contracts, file document requirements and follow up.
Provides assistance to New Owner Administration team.
Produces daily and weekly reports as requested, relative to sales, cancellations, missing documentation and defaults.
Ensures proper filing and storage of contract documents.
Ensures compliant working practices and security within the New Owner Administration working area.
Ensures quality processes and upholds controls in the following areas:
Pricing
First Day Benefits
Contract Execution
Rescissions
Minimum down payment requirements
Contract switches (upgrade or downgrade in Points levels)

CANDIDATE PROFILE

Education and Experience
Candidate must possess at least a Diploma or higher
Knowledge and experience in Sales Administration is required
Able to handle a flexible work schedule which will include weekends and nights
Experience in high volume, fast-paced, results oriented business environments

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Job Detail

  • Job Id
    aa8bbe1b814ef441
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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