Introduction
Amartha, a leading fintech platform dedicated to empowering micro‑entrepreneurs across Indonesia, is seeking a dynamic Business Partner – Staff Lapangan Area Indramayu Raya. This field‑based role is essential to expanding our loan‑disbursement network, fostering financial inclusion, and supporting the economic growth of households in the Indramayu region. The successful candidate will act as a trusted liaison between prospective borrowers and Amartha’s lending programs, ensuring that eligible families receive timely access to capital while maintaining rigorous compliance with our internal policies.
Responsibilities
- Identify and cultivate new borrower prospects by conducting outreach activities, community events, and referral programs to expand Amartha’s customer base.
- Provide personalized economic counseling and ongoing support to household members, helping them develop sustainable business plans and improve financial literacy.
- Perform on‑site surveys and feasibility analyses of loan applications, evaluating creditworthiness against Amartha’s risk criteria, documentation standards, and regulatory requirements.
- Prepare detailed reports on application status, field observations, and market trends to inform senior management and product development teams.
- Execute collection activities, including friendly reminders and structured repayment plans, while maintaining a respectful and solution‑focused approach.
- Collaborate with internal teams such as underwriting, operations, and customer service to ensure smooth loan processing and disbursement.
- Maintain accurate records of all interactions, field visits, and transaction data in Amartha’s CRM system.
- Participate in regular training sessions, community workshops, and performance reviews to continuously improve field‑work efficiency.
Requirements
- Minimum education: SMA/SMK or equivalent; higher education is a plus.
- Age between 18 and 30 years (maximum 33 years as per original posting).
- Open to all genders; female candidates are strongly preferred.
- Own reliable personal transportation (motorcycle or car) to travel across the Indramayu area daily.
- Strong integrity, honesty, attention to detail, and disciplined work ethic.
- Excellent communication skills with the ability to build trust in diverse community settings.
- Resilience and the capacity to work independently in field environments.
- No prior experience required; however, experience in micro‑finance, sales, or community outreach is advantageous.
- Basic digital literacy for using mobile applications and reporting tools.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual THR (religious holiday allowance) and periodic bonuses tied to individual and team achievements.
- Clear career progression path with opportunities to advance into team leader or supervisory roles.
- Transition to permanent employee status after a probationary period based on performance.
- Access to Amartha’s internal loan program for personal financial needs.
- Comprehensive learning and development programs, including workshops on financial education, sales techniques, and digital tools.
- Company‑provided mess (on‑site accommodation) to ensure convenient and safe living conditions.
- Health insurance, transportation allowance, and regular team‑building activities.
- Supportive work environment that values community impact and personal growth.
About Company
Founded in 2010, Amartha is a pioneering peer‑to‑peer lending platform that connects socially‑conscious investors with micro‑entrepreneurs across rural Indonesia. By leveraging technology and a deep understanding of local markets, Amartha delivers affordable capital to underserved populations, enabling them to start or expand small businesses, increase household income, and improve overall quality of life. The company’s mission is to create a more inclusive financial ecosystem, and its core values revolve around integrity, empathy, innovation, and collaborative partnership. Joining Amartha means becoming part of a purpose‑driven team that strives to make a measurable difference in the lives of millions of Indonesian families.
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