Introduction
We are a prestigious five‑star hotel seeking a dedicated Housekeeping Staff member to join our dynamic team. This role is ideal for individuals who are meticulous, hardworking, and possess a strong sense of hospitality. As a key contributor to our guest experience, you will ensure that every guest room and public area reflects the highest standards of cleanliness, comfort, and elegance that our brand promises.
Responsibilities
- Clean and arrange guest rooms according to the hotel’s Standard Operating Procedures, including dusting, vacuuming, bathroom sanitation, and bed making.
- Maintain the cleanliness and orderliness of public areas such as the lobby, corridors, elevators, fitness center, and dining venues.
- Replace linen, towels, toiletries, and other room supplies on a scheduled basis, ensuring inventory levels are always sufficient.
- Inspect rooms for any missing or damaged items and report issues promptly to the Housekeeping Supervisor.
- Monitor and restock minibar items, coffee supplies, and complimentary amenities, guaranteeing a consistent guest experience.
- Document and communicate any maintenance or repair needs discovered during cleaning activities.
- Handle guest requests with a friendly, professional demeanor, providing prompt assistance and information as needed.
- Operate housekeeping equipment safely, maintain its cleanliness, and adhere to all health and safety regulations.
- Collaborate with team members to complete daily workload, supporting shift handovers and ensuring seamless operations.
- Participate in periodic deep‑cleaning projects, such as carpet shampooing, window washing, and upholstery care, as directed by management.
Requirements
- Female candidates, age up to 30 years.
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Previous housekeeping experience in hotels, villas, or similar hospitality establishments is advantageous but not mandatory.
- Strong work ethic: honest, disciplined, responsible, and physically fit.
- Excellent attention to detail and a keen eye for cleanliness standards.
- Ability to work independently and as part of a coordinated team.
- Good communication skills, with a proactive attitude toward problem‑solving.
- Willingness to work flexible shifts, including weekends, holidays, and night rotations.
- Preferred: familiarity with five‑star hotel housekeeping protocols and a service‑oriented mindset.
Benefits
- Competitive monthly salary with overtime compensation.
- Health insurance covering medical, dental, and vision care.
- Opportunities for career advancement within a leading hospitality brand.
- Free or discounted accommodation and meals during working days.
- Paid annual leave, sick leave, and public holiday entitlements.
- Professional development programs, including training on hotel standards and safety procedures.
- Employee recognition awards for outstanding performance.
About Company
Our hotel is a landmark luxury destination renowned for its impeccable service, elegant design, and world‑class amenities. Located in the heart of the city, we cater to discerning business and leisure travelers who expect nothing less than excellence. With a commitment to sustainable hospitality, we continuously invest in staff training, state‑of‑the‑art facilities, and innovative guest experiences. Joining our team means becoming part of a vibrant community that values integrity, teamwork, and a passion for delivering unforgettable stays.
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