Introduction
We are seeking a dynamic Kreator Konten Live Marketplace untuk Penjualan Online to join our fast‑growing e‑commerce team. The ideal candidate will be the face and voice of our live‑shopping events, creating engaging multimedia content that drives product sales and builds lasting relationships with our customers. This role is perfect for individuals who are honest, disciplined, communicative, and passionate about leveraging social media creativity to boost online commerce.
Responsibilities
- Plan, script, and produce live‑stream sessions that showcase product features, promotions, and limited‑time offers.
- Manage the end‑to‑end technical setup for live broadcasts, including camera operation, lighting, audio, and streaming platforms.
- Engage viewers in real time by answering questions, demonstrating product usage, and encouraging immediate purchases.
- Collaborate with the sales and marketing teams to align content with campaign calendars, discount schedules, and inventory availability.
- Monitor live‑stream analytics (viewer count, conversion rates, average watch time) and prepare post‑event performance reports.
- Curate and edit short‑form video clips, reels, and stories for post‑event promotion across Instagram, TikTok, Facebook, and YouTube.
- Maintain a consistent brand voice and visual style across all live and recorded content.
- Handle customer inquiries received during live sessions, escalating complex issues to the support team when necessary.
- Continuously research emerging trends in social commerce, live‑shopping formats, and influencer collaborations to keep our approach fresh and competitive.
- Provide feedback to product and inventory teams based on audience reactions and purchasing patterns observed during streams.
Requirements
- Minimum education: SMA/SMK or equivalent.
- All genders are welcome to apply.
- Strong communication skills in Bahasa Indonesia; English proficiency is a plus.
- Demonstrated creativity on social media platforms (TikTok, Instagram, Facebook, YouTube).
- Prior experience in sales, customer service, or any role involving direct interaction with consumers.
- Honest, disciplined, and able to work independently while meeting strict broadcast schedules.
- Comfortable with on‑camera presentation, speaking clearly, and improvising during live interactions.
- Basic technical knowledge of streaming software (e.g., OBS, Streamlabs) and video editing tools.
- Ability to work Monday‑Saturday, 08:00‑17:00, with occasional flexibility for special promotional events.
- Strong time‑management and multitasking abilities, especially when handling simultaneous chat questions and product demos.
Benefits
- Competitive monthly salary with performance‑based bonuses tied to sales conversion rates.
- Comprehensive health insurance covering medical, dental, and vision expenses.
- Paid leave: 12 days annual leave plus national holidays.
- Professional development budget for courses in digital marketing, video production, and e‑commerce strategy.
- Opportunities for career progression into senior content strategy, influencer partnership, or e‑commerce management roles.
- Modern office environment equipped with high‑speed internet, dedicated studio space, and ergonomic workstations.
- Team building activities, monthly town‑halls, and a supportive culture that values innovation and collaboration.
About Company
Our company is a leading online marketplace that connects millions of shoppers with a diverse range of products—from fashion and electronics to home goods and wellness items. We pride ourselves on delivering a seamless, interactive shopping experience that blends the excitement of live entertainment with the convenience of e‑commerce. By continuously investing in technology, data‑driven insights, and creative talent, we stay ahead of market trends and empower both sellers and buyers to achieve their goals. Join us and become part of a forward‑thinking team that is reshaping the future of online retail in Indonesia and beyond.
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