Introduction
Complete Mulia, a leading retail chain in the West Java region, is seeking an energetic and motivated Store Sales Staff to join our dynamic team in Purwakarta. This entry‑level position offers a fantastic opportunity for recent graduates or individuals with a passion for face‑to‑face customer interaction to develop a solid foundation in retail sales, product knowledge, and store operations. The successful candidate will work in a fast‑paced environment, serving a diverse clientele while contributing to the store’s overall sales targets and customer satisfaction goals.
Responsibilities
- Greet customers warmly, understand their needs, and provide product recommendations that drive sales.
- Maintain an organized and visually appealing sales floor by restocking shelves, arranging merchandise, and ensuring price tags are accurate.
- Process transactions efficiently using the store’s point‑of‑sale (POS) system, handling cash, credit, and digital payments.
- Track daily sales performance, prepare basic reports, and communicate results to the store manager.
- Achieve individual and team sales targets through proactive upselling and cross‑selling techniques.
- Assist in inventory counts, receive shipments, and verify product quality upon arrival.
- Handle customer inquiries, complaints, and returns with professionalism, ensuring a positive resolution.
- Participate in regular training sessions conducted by Complete Mulia to stay updated on product knowledge, sales tactics, and safety protocols.
- Collaborate with colleagues to create promotional displays and support seasonal sales events.
- Maintain a clean, safe, and welcoming store environment, adhering to health and safety guidelines.
Requirements
- Male candidates, maximum age of 25 years (single or married).
- Minimum education: SMA/SMK or equivalent; fresh graduates are encouraged to apply.
- Basic computer literacy and ability to operate POS and inventory management software.
- Honest, detail‑oriented, professional, and strong communication skills.
- Prior experience in sales is a plus but not mandatory.
- Proven ability to work toward and meet sales targets.
- Capability to work both independently and as part of a team.
- Resilience under pressure and ability to handle peak‑hour rushes.
- Own a motorized vehicle for reliable commuting.
- Residency in Purwakarta or surrounding areas.
- Willingness to attend and complete training programs provided by Complete Mulia.
- Strong interpersonal skills, a customer‑service mindset, and the ability to adapt quickly to new product lines.
Benefits
- Competitive base salary with performance‑based commissions.
- Comprehensive on‑the‑job training and continuous professional development.
- Transportation allowance or reimbursement for commuting expenses.
- Health and dental insurance coverage after the probation period.
- Opportunities for career advancement within the Complete Mulia retail network.
- Employee discount on store merchandise.
- Paid leave, including annual, sick, and religious holidays.
- Supportive work environment that values teamwork, integrity, and customer focus.
About Company
Complete Mulia has been serving the West Java market for over a decade, operating a network of modern retail outlets that specialize in household goods, electronics, fashion, and everyday essentials. Our mission is to provide customers with high‑quality products at affordable prices while delivering an exceptional shopping experience. We pride ourselves on cultivating a culture of innovation, integrity, and community involvement. As a member of the Complete Mulia family, you will be part of a forward‑thinking organization that invests in its people, embraces technology, and continually seeks to set new standards in the retail industry.
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