Food Service Server (Waiter / Waitress)

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Derockville Cafe & Resto

Kabupaten Deli Serdang Sumatra Utara Active until 09 Jun 2026
Rp 1.200.000 - Rp 1.800.000 FULL TIME

Introduction

We are seeking a friendly and energetic Food Service Server to join our bustling restaurant team. This role is ideal for individuals who thrive in a fast‑paced environment, enjoy interacting with guests, and take pride in delivering excellent dining experiences. As a key member of the front‑of‑house staff, you will be the first point of contact for customers, guiding them to their seats, taking orders accurately, and ensuring that every visit leaves a lasting positive impression.

Responsibilities

  • Greet guests warmly upon arrival and escort them to their designated tables, ensuring they feel welcomed and comfortable.
  • Present menus, explain daily specials, and answer any questions about the menu items with clear and courteous communication.
  • Take customer orders promptly, using a POS system or handwritten notes, and relay these orders accurately to the kitchen staff for preparation.
  • Deliver food and beverages to tables in a timely manner, checking for correct presentation and addressing any special requests.
  • Monitor table status throughout the dining period, refill drinks, and respond to any additional needs that arise.
  • Clear tables efficiently after guests finish, removing plates, glasses, and utensils, and resetting the area for the next party.
  • Maintain cleanliness and organization of the dining area, including chairs, booths, and surrounding floor space.
  • Collaborate closely with kitchen and bar teams to ensure smooth service flow and resolve any order discrepancies.
  • Handle cash, credit card transactions, and produce accurate billing statements for each table.
  • Adhere to all food safety, sanitation, and health regulations, wearing appropriate attire and following proper hygiene practices.

Requirements

  • Minimum education: High School Diploma (SMA/SMK) or equivalent.
  • Age limit: 25 years old or younger.
  • Open to all genders; we value diversity and inclusion.
  • No prior experience required, though a willingness to learn and a positive attitude are essential.
  • Excellent verbal communication skills – ability to speak clearly, listen actively, and convey information honestly.
  • Strong attention to detail when reading orders and handling payments.
  • Physical stamina to stand for extended periods and carry trays of food and drink.
  • Team‑oriented mindset with the ability to cooperate effectively with kitchen, bar, and management staff.
  • Flexibility to work a seven‑day schedule, including weekends and holidays, from 07:30 to 16:00.

Benefits

  • Competitive hourly wage with performance‑based incentives.
  • Opportunities for career advancement into supervisory or managerial positions.
  • Comprehensive on‑the‑job training covering service standards, POS operation, and food safety.
  • Employee meals and discounts on menu items during shifts.
  • Health and safety protections, including regular sanitation training and provision of personal protective equipment.
  • Friendly work environment that encourages teamwork and mutual respect.

About Company

Our restaurant is a well‑established dining destination known for its vibrant atmosphere, diverse menu, and commitment to quality service. We serve a mix of local favorites and international dishes, catering to families, business travelers, and tourists alike. By joining our team, you become part of a culture that values hospitality, continuous improvement, and community engagement. We strive to create memorable experiences for every guest while providing a supportive workplace where employees can grow both personally and professionally.

Interested in this position?

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