Introduction
Amartha, a leading fintech platform dedicated to empowering micro‑entrepreneurs across Indonesia, is seeking a motivated Business Partner – Staff Lapangan (Field Staff) for the Bogor (Leuwiliang) area. This front‑line position plays a crucial role in expanding Amartha’s loan program by identifying new borrowers, providing household economic guidance, and ensuring timely repayment collections. The role offers a dynamic, field‑based work environment with ample opportunities for professional growth and a clear pathway toward leadership positions.
Responsibilities
- Identify and engage potential borrowers in the Bogor region, presenting Amartha’s micro‑loan products and encouraging participation in the platform.
- Conduct on‑site economic counseling for existing members, helping households improve financial literacy, budgeting, and business planning.
- Perform thorough field surveys and feasibility analyses of loan applications, adhering to Amartha’s underwriting policies, risk‑assessment procedures, and documentation standards.
- Manage the end‑to‑end collection process, including reminder calls, visitations, and negotiating repayment plans while maintaining a respectful and professional demeanor.
- Maintain accurate daily reports on prospect visits, loan assessments, and collection outcomes using Amartha’s mobile tools and CRM system.
- Collaborate closely with the regional operations team to share market insights, flag emerging risks, and suggest improvements to product offerings.
- Represent Amartha at community events, local business forums, and partnership meetings to strengthen brand awareness and trust.
Requirements
- Minimum education: SMA/SMK or equivalent (high school diploma).
- Age: 18–30 years (candidates up to 33 years are also considered).
- Both genders are welcome; female candidates are preferred.
- Possession of a valid driver’s license and personal vehicle for daily field travel.
- Strong personal integrity, honesty, attention to detail, and disciplined work habits.
- Excellent communication and interpersonal skills; ability to build rapport quickly with diverse households.
- Resilience and ability to work independently in a field environment, often under challenging weather or logistical conditions.
- No prior experience is required, though any background in sales, community outreach, or micro‑finance will be considered an advantage.
- Proficiency with basic digital tools (smartphone, mobile apps, and simple data entry).
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual THR (religious holiday allowance) and quarterly bonuses tied to collection and acquisition targets.
- Clear career progression toward supervisory and leader roles for high‑performing staff.
- Conversion to permanent employee status after a probationary period.
- Employee loan program with favorable interest rates to support personal financial needs.
- Continuous learning opportunities, including training workshops, mentorship, and access to Amartha’s internal knowledge base.
- Company‑provided mess (on‑site accommodation) for staff working in the field, reducing commute time and living expenses.
- Comprehensive health and safety protocols, including insurance coverage for field activities.
- Supportive team culture that values collaboration, transparency, and community impact.
About Company
Founded in 2010, Amartha is a pioneering peer‑to‑peer lending platform that connects socially‑conscious investors with micro‑entrepreneurs across Indonesia’s most underserved regions. By leveraging technology, data‑driven risk assessment, and a deep commitment to financial inclusion, Amartha has disbursed billions of rupiah in micro‑loans, empowering thousands of families to grow their businesses and improve their livelihoods. The company prides itself on a mission‑driven culture, innovative product development, and a robust support network for both borrowers and staff. Joining Amartha means becoming part of a purpose‑focused organization that values impact as much as performance.
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