Community Officer di Serdang Bedagai, Sumatera Utara

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BTPN Syariah

Kabupaten Serdang Bedagai Sumatra Utara Active until 31 May 2026
Rp 3.600.000 - Rp 4.600.000 FULL TIME

Introduction

We are a leading micro‑finance organization dedicated to empowering low‑income women across Indonesia. Our mission is to provide accessible financial services, business mentorship, and practical financial literacy to help women transition from subsistence to sustainable entrepreneurship. We are currently expanding our outreach in Serdang Bedagai, Sumatera Utara, and we seek a motivated Community Officer who is passionate about social impact and community development.

Responsibilities

  • Visit assigned villages and neighborhoods to build trusting relationships with women‑entrepreneurs and assess their business needs.
  • Provide one‑on‑one business coaching, including basic bookkeeping, cash‑flow management, and disciplined savings practices.
  • Facilitate group‑based financing programs that offer capital without collateral, ensuring timely repayment and supporting collective growth.
  • Conduct financial literacy workshops that cover topics such as budgeting, loan utilization, and risk mitigation.
  • Listen actively to client concerns, propose tailored solutions, and coordinate with internal loan officers to resolve issues promptly.
  • Maintain accurate records of client interactions, loan disbursements, and repayment schedules using Microsoft Excel and Word.
  • Report weekly progress to the regional manager, highlighting successes, challenges, and opportunities for program improvement.
  • Represent the organization at local community events, fairs, and women’s association meetings to promote our services and recruit new participants.

Requirements

  • Female candidates only.
  • Age between 18 and 33 years.
  • Minimum education: SMA/SMK or equivalent; D3 or S1 is a plus.
  • Strong interpersonal skills with a genuine enjoyment of meeting and networking with people.
  • Ability to adapt quickly to diverse community settings and demonstrate detail‑oriented work habits.
  • Basic proficiency in Microsoft Excel and Word.
  • Excellent communication skills, both verbal and written, in Bahasa Indonesia.
  • Commitment to a full‑time schedule: Monday‑Friday, 08:00‑17:00.
  • Applicants must submit their application via the link: https://bit.ly/LamarCO.

Benefits

  • Competitive base salary aligned with the regional UMP (minimum wage).
  • Holiday allowance (THR) equal to two months’ salary.
  • Performance‑based incentives and bonuses.
  • Comprehensive health insurance coverage.
  • Company‑provided accommodation (Wisma/Mess) or housing allowance.
  • Company‑issued manual motorbike for official travel.
  • Sponsored scholarship program for a bachelor’s degree (S1) for eligible employees.
  • Annual international travel award for outstanding performers.
  • Opportunity to fulfill a pilgrimage (Umrah) sponsored by the organization.

About Company

Our organization has been operating in the micro‑finance sector for over a decade, focusing on the underserved female population in rural Indonesia. By combining financial products with hands‑on mentorship, we enable women to start or expand small businesses, improve household income, and achieve greater financial independence. We pride ourselves on a collaborative culture that values empathy, integrity, and continuous learning. Employees receive regular training on community engagement, financial education techniques, and the latest digital tools to enhance service delivery.

Joining our team means becoming part of a purpose‑driven network that celebrates diversity, supports professional growth, and makes a tangible difference in the lives of thousands of families. If you are eager to apply your skills, learn new ones, and help drive socio‑economic change, we invite you to apply today.

Interested in this position?

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