Community Officer Samarinda, Kalimantan Timur

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BTPN Syariah

Kota Samarinda Kalimantan Timur Active until 15 Jun 2026
Rp 4.000.000 - Rp 5.000.000 FULL TIME

Introduction

We are seeking a dynamic and compassionate Community Officer to join our team in Samarinda, Kalimantan Timur. This role is dedicated to empowering low‑income women entrepreneurs through hands‑on business guidance, financial literacy training, and access to micro‑financing solutions. The ideal candidate is an enthusiastic communicator who loves meeting new people, building trust‑based relationships, and making a tangible difference in the lives of underserved communities.

Working Monday to Friday from 08:00 to 17:00, the Community Officer will operate in a supportive environment that offers competitive compensation, comprehensive benefits, and opportunities for personal and professional growth, including scholarships, travel rewards, and even the chance to perform the Umrah pilgrimage.

Responsibilities

  • Visit assigned villages and urban neighborhoods to identify and engage women who are starting or expanding small businesses.
  • Provide one‑on‑one mentorship, focusing on business planning, market analysis, and product development.
  • Conduct interactive workshops on basic financial management, budgeting, and disciplined savings practices.
  • Facilitate group‑based loan disbursements without collateral, ensuring that repayment schedules are clear and manageable.
  • Monitor loan performance, follow up on installment payments, and intervene proactively to resolve any repayment challenges.
  • Listen attentively to client needs, propose tailored solutions, and coordinate with internal product teams for additional support services.
  • Maintain accurate records of client interactions, progress reports, and financial transactions using Microsoft Excel and Word.
  • Collaborate with local NGOs, community leaders, and government agencies to expand outreach and reinforce financial inclusion initiatives.
  • Report weekly to the regional manager on outreach metrics, success stories, and areas requiring strategic adjustments.

Requirements

  • Female candidates only; gender requirement reflects the target demographic of the program.
  • Age between 18 and 33 years.
  • Minimum education: SMA/SMK or equivalent; Diploma (D3) or Bachelor’s degree (S1) is highly preferred.
  • Strong interpersonal skills with a genuine passion for social interaction and community building.
  • Ability to adapt quickly to diverse cultural settings and respond to changing field conditions.
  • Detail‑oriented mindset, capable of maintaining precise documentation and data entry.
  • Excellent communication skills, both verbal and written, in Bahasa Indonesia.
  • Proficiency in Microsoft Excel and Microsoft Word for reporting and data management.
  • Willingness to complete the online application at https://bit.ly/LamarCO.

Benefits

  • Base salary aligned with the regional Minimum Wage (UMP).
  • Annual Holiday Allowance (THR) equivalent to two months’ basic salary.
  • Performance‑based incentives and commissions.
  • Comprehensive health insurance coverage.
  • Company‑provided accommodation (Wisma/Mess) or housing allowance.
  • Company motorbike for official travel and field visits.
  • Sponsored undergraduate scholarship (S1) for eligible employees.
  • Reward trips abroad for top performers.
  • Opportunity to participate in a fully funded Umrah pilgrimage.

About Company

Our organization is a leading micro‑finance institution dedicated to fostering inclusive economic development across Indonesia. With a mission to empower women and marginalized groups, we combine innovative financing models with robust financial education programs. Our presence in Kalimantan Timur reflects a commitment to reaching remote and underserved markets, delivering tailored solutions that stimulate entrepreneurship, improve household incomes, and promote sustainable community growth. By joining our team, you become part of a purpose‑driven culture that values integrity, collaboration, and continuous learning.

Interested in this position?

Take the next step in your career and apply for this role today.

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