Introduction
We are seeking enthusiastic and customer‑focused individuals to join our cabin crew team as a Steward Layanan Penumpang Kabin. This role is an excellent opportunity for candidates who enjoy interacting with travelers, delivering high‑quality service, and contributing to a safe and pleasant in‑flight experience. Our airline values long‑term commitment, flexibility, and a positive attitude, and we provide a supportive environment where you can grow your hospitality and safety skills.
The position operates on a Monday‑to‑Saturday schedule, from 08:00 to 17:00, offering a stable routine while still allowing for personal flexibility. Whether you are new to the aviation industry or have prior experience in food and beverage service, we welcome you to apply.
Responsibilities
- Greet passengers warmly upon boarding and assist with seat assignments and luggage storage.
- Provide timely and courteous food and beverage service, ensuring all dietary requirements and special requests are met.
- Maintain a clean, organized, and safe cabin environment throughout the flight, including regular checks of emergency equipment.
- Demonstrate safety procedures, including evacuation briefings and the proper use of safety devices.
- Respond promptly to passenger inquiries, resolve minor issues, and coordinate with senior crew members for complex situations.
- Collect and report any cabin irregularities, such as malfunctioning equipment or passenger discomfort, to the flight supervisor.
- Support turnover between flights by restocking supplies, cleaning seat trays, and preparing the cabin for the next departure.
- Uphold the airline’s brand standards, ensuring a consistent and professional appearance at all times.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to all genders; diversity and inclusion are core values.
- Age: No maximum limit; candidates should be physically able to perform cabin duties.
- Basic experience in food and beverage service is preferred, though not mandatory.
- Strong interpersonal skills with a self‑motivated, positive attitude.
- Ability to work flexible hours and commit to long‑term employment.
- Excellent communication in Bahasa Indonesia; additional language skills are a plus.
- Commitment to safety protocols and the ability to stay calm under pressure.
Benefits
- Competitive salary with regular performance reviews.
- Comprehensive health and dental insurance coverage.
- Paid vacation, sick leave, and statutory holidays.
- Professional training programs, including safety and customer service certifications.
- Opportunities for career advancement within the airline’s domestic and international operations.
- Uniform and meals provided during duty periods.
- Employee discount on airline tickets for personal travel.
- Supportive work environment that values teamwork, respect, and continuous improvement.
About Company
Our airline is a leading carrier in the region, recognized for its commitment to safety, punctuality, and exceptional passenger experience. With a modern fleet and a rapidly expanding route network, we strive to connect people and cultures while maintaining the highest standards of hospitality. We invest heavily in our people, offering ongoing development, state‑of‑the‑art training facilities, and a culture that encourages initiative and innovation. Join us and become part of a dynamic team that sets the benchmark for service excellence in the aviation industry.
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