Introduction
We are seeking a dynamic and results‑driven SPG / SPB Penjualan XL 5G – Patik to join our sales team at the Erafone store located in a bustling commercial area of Kudus. This role focuses on promoting and selling XL’s cutting‑edge 5G services and related devices, while providing customers with clear, engaging education about the benefits of 5G technology. The ideal candidate will possess strong communication skills, a customer‑centric mindset, and a proven track record of meeting sales targets.
Responsibilities
- Educate customers on the features, advantages, and practical applications of XL’s 5G network.
- Demonstrate and sell 5G‑enabled smartphones, data plans, and accessories to both new and existing customers.
- Present XL and Axis product portfolios, tailoring recommendations to each customer’s usage patterns and budget.
- Achieve daily, weekly, and monthly sales targets by actively prospecting, following up leads, and closing deals.
- Maintain up‑to‑date knowledge of 5G technology trends, competitor offerings, and promotional campaigns.
- Provide post‑sale support, including device activation, troubleshooting, and guidance on optimal device usage.
- Collect and record customer feedback, sales data, and market insights for continuous improvement.
- Coordinate with the store manager and marketing team to execute in‑store events, product launches, and promotional activities.
- Ensure the sales floor is organized, products are displayed attractively, and all promotional materials are current.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of proven sales experience, preferably in telecommunications or consumer electronics.
- Strong interpersonal and communication abilities; able to explain technical concepts in simple terms.
- Target‑oriented mindset with a demonstrated ability to meet or exceed sales quotas.
- Professional appearance and a confident, friendly demeanor.
- Own reliable transportation and a valid, active driver’s license (SIM).
- Smartphone with minimum 4 GB RAM for using sales and inventory apps.
- Key skills: Customer relationship management, sales administration, sales analysis, and persuasive selling techniques.
- All genders are welcome to apply.
Benefits
- Competitive base salary with attractive commission structure based on sales performance.
- Performance bonuses and quarterly incentive programs.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid leave, including annual vacation, sick days, and national holidays.
- Professional development opportunities, including product training and sales workshops.
- Employee discount on XL services and devices.
- Flexible work schedule with shift options (12:00 – 21:00) and the possibility of additional shifts during peak promotional periods.
- Supportive team environment with regular coaching and mentorship from senior sales leaders.
About Company
XL Axiata is one of Indonesia’s leading telecommunications providers, dedicated to delivering fast, reliable, and affordable connectivity to millions of customers. With a strong focus on innovation, XL is accelerating the nationwide rollout of 5G networks, empowering businesses and individuals to experience ultra‑low latency, high‑speed internet, and next‑generation digital services. Our partner, Erafone, operates a network of retail outlets that serve as the front‑line experience centers for customers, offering personalized advice and hands‑on product demonstrations. Joining our team means becoming part of a forward‑thinking organization that values growth, technology, and customer satisfaction.
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