Introduction
We are seeking enthusiastic and professional waitstaff to join our bustling restaurant team. As a Waiter (Pelayan Restoran), you will be the face of our establishment, delivering exceptional service that keeps guests returning. This full‑time position offers a dynamic work environment, a supportive crew, and the opportunity to develop a career in hospitality.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with a friendly, attentive demeanor.
- Take accurate food and beverage orders, promptly input them into the POS system, and communicate special requests to the kitchen staff.
- Serve meals and drinks efficiently, ensuring each dish is presented beautifully and at the correct temperature.
- Monitor tables throughout service, refilling drinks, clearing plates, and addressing any guest concerns immediately.
- Maintain a clean and organized dining area, including resetting tables between seatings and adhering to sanitation standards.
- Collaborate closely with kitchen, bar, and management teams to ensure seamless service flow and timely order delivery.
- Handle cash and card transactions accurately, process payments, and issue receipts.
- Stay knowledgeable about menu items, daily specials, and beverage pairings to provide informed recommendations.
- Participate in pre‑service briefings, attend training sessions, and contribute ideas for improving guest experience.
- Adhere to all health, safety, and company policies, including proper food handling and allergen awareness.
Requirements
- Gender: Female (as per current operational requirements).
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Between 25 and 30 years old.
- Experience: At least 1 year of prior experience in food and beverage service, preferably in a fast‑paced restaurant setting.
- Excellent communication and interpersonal skills, with a genuine passion for hospitality.
- Strong attention to detail, ability to multitask, and a calm demeanor under pressure.
- Proficiency in basic math for handling payments and familiarity with POS systems.
- Physical stamina to stand for long periods and carry trays or plates safely.
- Commitment to punctuality, reliability, and teamwork.
- Flexibility to work a schedule that includes Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowances during shifts.
- Comprehensive training program and opportunities for career advancement.
- Paid leave and statutory holidays in accordance with Indonesian labor law.
- Uniform provision and professional grooming standards.
- Employee recognition programs and team‑building activities.
- Health and safety safeguards, including regular sanitation audits.
About Company
Our restaurant is a well‑established dining destination known for its vibrant atmosphere, diverse menu, and commitment to delivering memorable culinary experiences. Located in a high‑traffic commercial district, we serve a mix of local residents, business professionals, and tourists. Our mission is to combine traditional flavors with contemporary presentation, all while maintaining the highest standards of service. We value teamwork, continuous learning, and a culture of respect where every employee is empowered to contribute to our guests’ satisfaction.
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