Introduction
Amartha, a leading micro‑finance platform in Indonesia, is expanding its outreach in the Tangerang Point Jambe area. We are seeking a motivated Business Partner (Staff Lapangan) to join our dynamic field team. This role is ideal for recent graduates or ambitious individuals who thrive in community‑focused environments and are eager to contribute to financial inclusion for underserved households.
The successful candidate will act as a bridge between Amartha’s lending programs and potential borrowers, helping families secure capital to grow small businesses, improve livelihoods, and achieve greater economic stability.
Responsibilities
- Identify and engage new potential borrowers through door‑to‑door visits, local events, and referrals, promoting Amartha’s micro‑loan products.
- Conduct comprehensive household economic assessments, gathering data on income sources, expenses, and repayment capacity.
- Perform on‑site surveys and feasibility analyses of loan applications, ensuring compliance with Amartha’s underwriting policies, risk‑rating models, and regulatory standards.
- Provide ongoing economic coaching and financial literacy support to existing members, helping them manage cash flow, budget effectively, and maximize the impact of their loans.
- Coordinate and execute timely collection activities, documenting payment status and addressing any repayment challenges with empathy and professionalism.
- Maintain accurate field reports, update the CRM system daily, and communicate insights to the regional manager to refine targeting strategies.
- Collaborate with local community leaders, cooperatives, and partner organizations to build trust and expand Amartha’s network.
- Participate in regular training sessions, share best practices with peers, and contribute to continuous improvement initiatives.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 18 and 30 years (maximum 33 years as per company policy).
- All genders are welcome; female candidates are especially encouraged.
- Own reliable motorized transport to travel across the assigned territory daily.
- Strong personal integrity, honesty, meticulous attention to detail, and disciplined work habits.
- Excellent communication skills in Bahasa Indonesia, with the ability to build rapport quickly.
- Resilience and toughness to work independently in field conditions, often in busy or remote neighborhoods.
- No prior experience required; however, any background in sales, community outreach, or financial services is a plus.
Benefits
- Competitive base salary starting from IDR 3,500,000 per month, plus performance‑based incentives.
- Annual THR (religious holiday allowance) and quarterly bonuses.
- Clear career path with opportunities to advance to team leader or regional supervisor roles.
- Permanent employment status after successful probation.
- Employee loan program with preferential rates.
- Continuous learning initiatives, including workshops on digital finance, credit analysis, and soft‑skill development.
- Company‑provided accommodation (mess) for field staff, ensuring a safe and comfortable living environment.
- Health insurance, transport allowance, and a supportive team culture focused on social impact.
About Company
Founded in 2010, Amartha leverages technology to connect impact‑investors with micro‑entrepreneurs across Indonesia. By offering transparent, affordable micro‑loans, Amartha empowers millions of households to escape poverty and build sustainable businesses. Our mission is to create inclusive financial ecosystems where every individual, regardless of background, can access the capital they need to thrive.
Operating in more than 30 districts, Amartha combines data‑driven credit scoring with deep community engagement. As a Business Partner on the ground, you will play a pivotal role in translating our digital vision into real‑world outcomes, fostering trust, and driving positive change in the Tangerang Point Jambe region.
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