Introduction
The Petugas Penjagaan Jalur Harian (Daily Route Guard) is a critical front‑line position responsible for maintaining safety, order, and excellent service along the company’s designated travel routes. The role combines vigilant monitoring of daily routes, proactive customer assistance, and basic food‑and‑beverage service skills to ensure a smooth and secure experience for all passengers and staff. Candidates who thrive in dynamic, public‑facing environments and who are committed to upholding high standards of professionalism will find this position both rewarding and a solid stepping‑stone for a career in logistics, transportation, or hospitality.
Responsibilities
- Patrol assigned daily routes, checking for hazards, obstructions, and compliance with safety regulations.
- Provide courteous assistance to passengers, answering inquiries, directing them to proper facilities, and handling minor complaints.
- Monitor and enforce company policies related to crowd control, ticket verification, and boarding procedures.
- Coordinate with drivers, dispatchers, and security teams to report incidents promptly and accurately.
- Maintain cleanliness and orderliness of vehicle interiors and waiting areas, including basic food‑and‑beverage service when required.
- Perform routine checks of safety equipment (fire extinguishers, first‑aid kits, emergency exits) and report any deficiencies.
- Record daily activity logs, incident reports, and hand over relevant information during shift changes.
- Participate in regular training sessions on safety protocols, customer service excellence, and emergency response.
- Assist in the loading and unloading of supplies, ensuring that all items are secured according to company standards.
- Promote a positive brand image by embodying the company’s values of reliability, friendliness, and integrity.
Requirements
- Education: Minimum High School Diploma (SMA/SMK) or equivalent.
- Age: Up to 35 years old (maximum age may vary based on local labor regulations).
- Gender: Open to all genders.
- Experience: At least 0‑1 year of relevant experience or completed training in route monitoring, security, or hospitality.
- Skills:
- Strong interpersonal and communication abilities.
- Basic food‑and‑beverage service skills.
- Attention to detail and ability to spot potential safety issues.
- Physical stamina to stand, walk, and patrol for extended periods.
- Proficiency in using simple reporting tools and mobile devices.
- Availability: Willingness to work Monday‑Saturday, 08:00‑17:00, with occasional overtime during peak periods or special events.
- Personal traits: Dependable, trustworthy, calm under pressure, and a team‑player mindset.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health and accident insurance coverage.
- Paid leave entitlement including annual, sick, and emergency leave.
- Opportunities for professional development through certified safety and customer‑service training programs.
- Uniform and necessary equipment provided at no cost.
- Transportation allowance or company‑provided shuttle service for commute.
- Employee recognition programs and clear pathways for promotion to supervisory roles.
About Company
Our company is a leading provider of regional transportation and passenger services, operating a fleet of modern vehicles that connect urban centers, suburban neighborhoods, and tourist destinations. With a reputation built on punctuality, safety, and hospitality, we serve thousands of passengers daily and continuously invest in technology, staff training, and sustainable practices. Our mission is to deliver reliable mobility solutions while fostering a supportive work environment that values diversity, continuous learning, and community engagement. Joining our team means becoming part of a forward‑thinking organization that prioritizes both customer satisfaction and employee well‑being.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now