Introduction
Adira Finance, a leading provider of consumer financing solutions in Indonesia, is seeking a dynamic and results‑driven Sales Officer to join our team at the Nusa Dua branch (CMO, BNT). This role is ideal for individuals who thrive in a fast‑paced environment, enjoy building relationships with both existing and new customers, and are motivated by achieving sales targets. The successful candidate will play a pivotal part in expanding our market presence, driving loan applications, and ensuring a seamless experience for our dealer network and end‑consumers.
Responsibilities
- Proactively promote Adira Finance’s suite of financing products to existing customers and prospect new clients across the Nusa Dua region.
- Generate sales orders through the company’s distribution channels, capturing accurate initial data and performing thorough verification of customer documentation.
- Prepare and submit complete credit applications, ensuring all required paperwork complies with internal policies and regulatory standards.
- Monitor the progress of each credit application, maintaining regular contact with dealers and customers to provide timely updates on approval status.
- Communicate credit decisions clearly, detailing repayment schedules, due dates, payment locations, and any additional information required by the customer.
- Maintain a detailed sales pipeline, regularly updating the CRM system with customer interactions, follow‑up actions, and forecasted revenue.
- Collaborate closely with the underwriting team to resolve any issues that may arise during the credit assessment process.
- Conduct post‑sale follow‑ups to ensure customer satisfaction, address any concerns, and identify opportunities for cross‑selling additional financial products.
- Participate in weekly sales meetings, sharing market insights, challenges, and best practices with the broader team.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent; candidates with relevant higher education are preferred.
- Age limit: 34 years or younger.
- At least 1 year of proven experience in a similar sales or credit‑related role; fresh graduates with strong internship experience are welcome.
- Excellent interpersonal and communication skills, with the ability to negotiate effectively and build lasting relationships.
- High level of integrity, perseverance, attention to detail, and honesty.
- Own a reliable motor vehicle and possess a valid Indonesian driving licence (SIM A/C).
- Strong understanding of B2C sales management, customer‑oriented selling techniques, and the ability to meet or exceed sales targets.
- Proficiency in using digital tools such as CRM software, Microsoft Office, and mobile communication platforms.
Benefits
- Competitive base salary with attractive performance‑based commissions.
- Comprehensive health and accident insurance for the employee and eligible family members.
- Monthly transportation allowance and fuel reimbursement.
- Professional development programs, including sales training, credit risk workshops, and leadership courses.
- Opportunities for career advancement within Adira Finance’s extensive national network.
- Flexible work schedule: Monday‑Saturday, 08:00 – 16:00, with occasional weekend events.
- Employee assistance program offering counseling, financial planning, and wellness resources.
About Company
Adira Finance is a subsidiary of the PT Bank Central Asia (BCA) Group and has been delivering innovative financing solutions to individuals and small‑medium enterprises across Indonesia for over two decades. With a strong commitment to financial inclusion, we provide quick and reliable credit products that empower customers to achieve their personal and business goals. Our culture values teamwork, ethical conduct, and continuous improvement, making Adira Finance an employer of choice for ambitious professionals seeking to make a tangible impact in the financial services industry.
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