Introduction
Kumon Workbooks is expanding its outreach to families and seeks a dynamic Koordinator Komunitas Orang Tua (Parent Community Coordinator) to design, launch, and nurture a vibrant community of parents who use Kumon educational materials. This role sits at the intersection of education, community management, and digital engagement, providing a unique opportunity to influence how young families experience supplemental learning. The coordinator will work closely with product, marketing, and curriculum teams to ensure that parent interactions are insightful, supportive, and aligned with Kumon’s mission of fostering independent learning.
Responsibilities
- Develop a comprehensive master‑plan for the parent community, translating corporate objectives into measurable milestones and timelines.
- Identify, recruit, and onboard enthusiastic parents, creating clear onboarding pathways that introduce community standards, resources, and engagement tools.
- Design and curate content—including webinars, discussion guides, newsletters, and interactive challenges—that addresses common parenting concerns, study‑skill development, and effective use of Kumon Workbooks.
- Establish and document community procedures, moderation policies, and feedback loops to maintain a safe, inclusive, and high‑quality environment.
- Lead the launch of the community platform (social media groups, forum, or dedicated app), coordinating promotional activities and cross‑functional support.
- Monitor community health through metrics such as active participation rates, satisfaction surveys, and content engagement, providing regular reports to senior management.
- Facilitate virtual and in‑person events, such as parent‑teacher workshops, Q&A sessions with educational experts, and peer‑learning circles.
- Collaborate with the product team to relay parent insights that can shape future Kumon workbook editions and digital tools.
- Maintain up‑to‑date proficiency with MS Office, Google Workspace, and emerging digital collaboration platforms to streamline workflow.
Requirements
- Minimum a Bachelor’s degree (S1) in Early Childhood Education, Primary Education, or a related field.
- Passion for education and a strong desire to empower young families.
- Excellent written and verbal communication skills in Bahasa Indonesia and English.
- Demonstrated project‑management abilities; certifications such as PMP are a plus.
- Highly organized, disciplined, and accountable with a proven record of meeting deadlines.
- Proficiency in Microsoft Office, Google Workspace, and familiarity with community‑management tools (e.g., Discord, Slack, Facebook Groups).
- Ability to work autonomously while thriving in collaborative team settings.
- Strong public‑speaking and facilitation skills, comfortable presenting to groups of parents.
- Open to a flexible schedule: Monday‑Saturday, 08:00‑17:00, with occasional after‑hours events.
Benefits
- Competitive salary package aligned with industry standards for community management roles.
- Health insurance (medical, dental, vision) for the employee and eligible dependents.
- Professional development budget for certifications, workshops, or conferences related to education and community building.
- Generous paid time off (annual leave, sick leave, and parental leave).
- Opportunity to work remotely two days per week, supported by a home‑office allowance.
- Employee wellness program, including gym membership discounts and mental‑health resources.
- Performance‑based bonuses tied to community growth metrics and engagement KPIs.
- Access to Kumon’s extensive library of educational resources for personal and professional enrichment.
About Company
Kumon Workbooks, a subsidiary of the globally recognized Kumon Learning Center, specializes in supplemental learning materials that reinforce foundational math and reading skills. With a legacy spanning more than six decades, Kumon’s evidence‑based methodology has helped millions of children develop self‑learning habits. The parent community initiative aims to extend this impact by providing a collaborative space where families can share experiences, access expert guidance, and co‑create solutions that enhance their children’s academic journeys. Joining the Kumon team means becoming part of an innovative, purpose‑driven organization committed to lifelong learning for every child and parent alike.
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