Introduction
We are seeking enthusiastic and motivated individuals to join our dynamic sales promotion team as Staf Promosi Penjualan (Kegiatan Pemasaran). This entry‑level position is ideal for recent graduates or anyone with a strong desire to develop a career in financial services, retail banking, or consumer product marketing. The role is based at our branch office, where you will be the first point of contact for prospective customers, helping them understand our offerings and guiding them through the initial stages of the sales process.
Our company operates in a highly competitive market and values proactive communication, a customer‑centric mindset, and the ability to work toward measurable targets. If you are confident, communicative, and ready to grow within a supportive environment, this opportunity is for you.
Responsibilities
- Warmly greet and engage every visitor who enters the branch, establishing a professional first impression.
- Conduct needs‑analysis conversations to uncover the financial or product requirements of potential customers.
- Assist customers in completing application forms and gather required documentation for further processing.
- Coordinate with the Sales Officer team, forwarding completed files and ensuring a smooth handover for follow‑up.
- Maintain and update the company’s customer database, recording interactions, preferences, and follow‑up actions.
- Perform regular follow‑up calls or messages to existing clients, presenting new offers, promotions, or product upgrades.
- Track personal and team performance against daily, weekly, and monthly sales targets, reporting results to supervisors.
- Participate in weekly training sessions and product briefings to stay current with market trends and company offerings.
- Support administrative tasks such as filing, document verification, and preparing reports for senior management.
- Adhere to compliance and regulatory standards, ensuring all customer interactions meet internal policies and legal requirements.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Strong verbal communication skills and a confident demeanor when interacting with customers.
- Ability to work under target‑driven conditions and maintain high motivation levels.
- Basic computer literacy, particularly with CRM and Microsoft Office tools.
- Excellent listening skills, empathy, and the ability to build rapport quickly.
- Organizational aptitude to manage multiple customer files and follow‑up schedules simultaneously.
- Open to working Monday through Friday, 08:00 – 17:00, with occasional overtime during promotional campaigns.
- All genders are welcome to apply.
Benefits
- Competitive base salary with performance‑based bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, public holidays, and sick days.
- Professional development programs, including sales certifications and communication workshops.
- Clear career progression path toward Sales Officer, Team Leader, or Branch Manager roles.
- Employee assistance program and wellness initiatives.
- Transportation allowance or reimbursement for commuting costs.
About Company
Our company is a leading player in the Indonesian financial services sector, offering a broad portfolio of banking, loan, and investment products to both individual and corporate clients. With a network of branches across the archipelago, we pride ourselves on delivering personalized solutions that meet the evolving needs of our customers. Our culture emphasizes integrity, innovation, and continuous improvement, fostering an environment where employees are empowered to take initiative and make an impact.
We invest heavily in technology and data analytics to better understand market trends and customer behavior, enabling our sales teams to provide targeted, relevant offers. Joining our team means becoming part of a forward‑thinking organization that values each employee’s contribution and supports long‑term professional growth.
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