Introduction
PT Kobus Smart Service is a leading provider of outsourcing solutions, partnering with a diverse portfolio of clients across the financial services sector. We are currently seeking a dynamic and results‑driven Credit Marketing Officer (CMO) to join our team in Kelambir. This role is pivotal in driving credit‑related product awareness, generating high‑quality leads, and supporting our client’s growth objectives through strategic marketing initiatives.
Responsibilities
- Develop and execute comprehensive marketing plans for credit products, aligning with the client’s business goals and market trends.
- Identify, qualify, and nurture prospective borrowers through outbound calls, email campaigns, and face‑to‑face visits.
- Collaborate with the sales and underwriting teams to ensure seamless hand‑off of leads and to track conversion rates.
- Conduct market research to uncover emerging opportunities, competitor activities, and consumer financing needs.
- Prepare and present regular performance reports, including key metrics such as lead volume, approval ratios, and revenue impact.
- Maintain and update the customer relationship management (CRM) system with accurate lead and client information.
- Organize and attend promotional events, seminars, and community outreach programs to increase brand visibility.
- Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a smooth application experience.
- Utilize negotiation and persuasive communication skills to close deals while adhering to regulatory and compliance standards.
- Monitor and manage a personal fleet of marketing materials, ensuring all collateral reflects the latest product features and pricing.
Requirements
- Minimum education: Diploma (D3) or higher (D4/Bachelor’s degree preferred).
- At least 1 year of proven experience in sales, marketing, or account management, preferably within the financial or credit industry.
- Possession of a valid motor vehicle and an active SIM C driver’s license for client visits and field activities.
- Strong verbal and written communication abilities, with a talent for building rapport and influencing decision‑makers.
- Demonstrated negotiation skills and a track record of achieving or exceeding sales targets.
- High level of professionalism and a commitment to delivering excellent client service.
- Ability to work independently as well as part of a multidisciplinary team.
- Flexibility to work Monday through Saturday, from 08:00 to 17:00, with occasional overtime as business demands.
- All genders are welcome to apply.
Benefits
- Competitive salary package with performance‑based incentives.
- Company‑provided vehicle allowance or reimbursement for mileage.
- Health insurance coverage for the employee and optional family plans.
- Professional development opportunities, including training workshops and certifications.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Friendly and collaborative work environment with a focus on teamwork and continuous improvement.
- Access to modern office facilities and technology tools to support your daily tasks.
- Opportunities for career advancement within PT Kobus Smart Service’s growing network of client engagements.
About Company
PT Kobus Smart Service specializes in providing high‑quality outsourced manpower solutions to a wide range of industries, including banking, insurance, and consumer finance. Our mission is to empower clients with skilled professionals who can deliver operational excellence, drive growth, and maintain regulatory compliance. With a reputation for reliability and a commitment to innovation, we continually expand our service portfolio to meet the evolving needs of the market. Joining our team means becoming part of a forward‑thinking organization that values integrity, customer focus, and employee empowerment.
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