Introduction
SM Raja is seeking a dynamic and results‑driven Sales Officer – Marketing to join our team in Kisaran. This role is pivotal in expanding our market presence by promoting the company’s product portfolio to both existing and prospective customers. The successful candidate will act as a trusted liaison between SM Raja, our distribution network, and end‑users, ensuring that sales targets are not only met but exceeded. If you are a motivated professional with strong interpersonal skills, a passion for sales, and the ability to thrive in a fast‑paced environment, we want to hear from you.
Responsibilities
- Proactively offer and present SM Raja’s range of products to existing customers and identify new prospects within the assigned territory.
- Generate sales orders through various distribution channels, ensuring accurate data capture and timely follow‑up.
- Collect and verify all required customer documentation, including credit applications, and assist customers in completing the paperwork.
- Monitor the progress of credit applications, maintain constant communication with dealers and customers, and convey approval or rejection decisions promptly.
- Inform customers about payment schedules, due dates, payment locations, and any other critical information that influences satisfaction and repeat business.
- Maintain an up‑to‑date CRM system, recording interactions, order status, and follow‑up activities to enable data‑driven decision‑making.
- Collaborate with the marketing team to develop promotional strategies, product launches, and sales campaigns tailored to local market needs.
- Conduct regular market research to identify emerging trends, competitor activities, and customer preferences, feeding insights back to management.
- Achieve monthly and quarterly sales targets, while adhering to company policies and ethical standards.
- Provide after‑sales support, handling inquiries, resolving issues, and ensuring a seamless customer experience.
Requirements
- Minimum education: Diploma (D3) or Bachelor’s degree (D4) in any field.
- Maximum age of 30 years; recent graduates are encouraged to apply.
- At least 1 year of experience in B2C sales, preferably within the automotive or consumer goods sector.
- Strong interpersonal and communication abilities; skilled in negotiation and relationship building.
- High integrity, perseverance, attention to detail, and honesty.
- Own reliable motor vehicle and a valid, active SIM A/C driving licence.
- Proficient in sales management, customer relationship management, and meeting sales targets.
- Ability to work independently while also thriving in a collaborative team environment.
- Flexibility to be placed according to domicile, with a work schedule of Monday‑Saturday, 08:00‑16:00.
Benefits
- Competitive base salary with attractive performance‑based commissions.
- Health insurance coverage for the employee (and optional family plan).
- Transportation allowance or reimbursement for business‑related travel.
- Professional development opportunities, including sales training and certification programs.
- Paid annual leave, public holidays, and sick leave in accordance with Indonesian labor law.
- Employee recognition programs and career progression pathways within the organization.
- Supportive work environment with modern office facilities and a collaborative team culture.
About Company
SM Raja is a leading provider of high‑quality consumer products and automotive solutions in Indonesia. With a strong commitment to innovation, customer satisfaction, and ethical business practices, we have built a reputation for reliability and excellence across the region. Our portfolio includes a diverse range of products that cater to both urban and rural markets, and we continuously invest in technology and talent to stay ahead of industry trends. By joining SM Raja, you become part of a forward‑thinking organization that values your growth and contributions, while offering you the platform to make a tangible impact on the market.
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