Introduction
We are seeking enthusiastic and customer‑focused individuals to join our restaurant team as Server – Layanan Pelanggan. This role is perfect for candidates who are eager to develop their hospitality skills while delivering an exceptional dining experience. The position offers a stable, long‑term commitment with flexible scheduling, allowing you to balance work and personal responsibilities. Whether you are just starting your career or looking to gain additional experience in the food‑service industry, we welcome applicants of all genders who meet the basic educational requirements.
Responsibilities
- Greet guests promptly and courteously, presenting menus and answering basic queries about dishes and beverages.
- Take accurate food and drink orders using the POS system, ensuring special requests and dietary restrictions are noted.
- Deliver orders to tables in a timely manner, checking that each guest’s needs are met throughout their visit.
- Maintain a clean and organized dining area, including setting and clearing tables, polishing silverware, and resetting stations between guests.
- Collaborate closely with kitchen staff and bar personnel to ensure smooth service flow and timely order fulfillment.
- Handle payment transactions, process cash and card payments, and issue receipts with attention to detail.
- Respond to guest feedback, resolve minor issues on the spot, and escalate more complex concerns to the shift supervisor.
- Adhere to health, safety, and sanitation standards, including proper food handling and personal hygiene practices.
- Participate in regular team briefings, training sessions, and occasional promotional events to stay updated on menu changes and service protocols.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to candidates of any gender.
- Age limit: up to 35 years old (flexible based on experience).
- Basic experience in food and beverage service is a plus, though we welcome motivated newcomers.
- Strong commitment to a long‑term role within the restaurant.
- Flexible availability, with the ability to work Monday through Saturday, 08:00 – 17:00.
- Self‑motivated attitude, positive outlook, and ability to work independently as well as part of a team.
- Excellent communication skills in Bahasa Indonesia; additional language abilities are advantageous.
- Physical stamina to stand for extended periods and carry trays or plates as needed.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Opportunities for career advancement into supervisory or managerial positions.
- Comprehensive training program covering service standards, food safety, and customer relations.
- Flexible scheduling to accommodate studies or secondary employment.
- Meal allowances during shifts and employee discounts on menu items.
- Health and safety protections, including provision of personal protective equipment.
- Team-building activities and regular staff recognition events.
About Company
Our restaurant is a vibrant, community‑focused dining destination known for its welcoming atmosphere and high‑quality menu offerings. We pride ourselves on delivering authentic flavors while maintaining exceptional service standards. As part of a growing hospitality group, we invest in our staff through continuous training, supportive management, and a culture that values teamwork, integrity, and customer satisfaction. Join us and become a vital part of a dynamic team that strives to create memorable experiences for every guest who walks through our doors.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now