Introduction
We are seeking a dedicated and enthusiastic Professional Waiter to join our vibrant team at a well‑established restaurant serving contemporary cuisine. This role is ideal for individuals who are passionate about delivering exceptional dining experiences, thrive in fast‑paced environments, and enjoy working flexible shifts. Our restaurant prides itself on high standards of service, a welcoming atmosphere, and a commitment to continuous improvement, making it the perfect setting for a motivated hospitality professional to grow and excel.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with a thorough knowledge of daily specials and beverage offerings.
- Take accurate food and drink orders, input them into the POS system, and communicate any special dietary requirements or allergies to the kitchen staff.
- Serve dishes and beverages promptly, ensuring proper presentation, temperature, and garnishing according to restaurant standards.
- Monitor tables throughout service, refilling drinks, clearing used dishes, and responding swiftly to guest requests or concerns.
- Maintain a clean and organized work station, including resetting tables, polishing silverware, and adhering to health‑and‑safety regulations.
- Collaborate closely with chefs, bartenders, and fellow waitstaff to ensure smooth workflow and timely service.
- Handle cash and electronic payments accurately, issue receipts, and reconcile daily sales reports.
- Participate in pre‑service briefings, menu tastings, and ongoing training sessions to stay updated on new dishes, promotions, and service protocols.
- Upsell additional menu items such as desserts, specialty coffees, or wine pairings to enhance the guest experience and increase revenue.
- Assist in opening and closing duties, including setting up dining areas, restocking service supplies, and performing end‑of‑day cleaning tasks.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Age: 30 years or younger at the time of hiring.
- Physically fit and mentally alert, capable of standing for long periods and carrying trays up to 15 kg.
- Willingness to work rotating shifts, including evenings, weekends, and public holidays.
- Not currently enrolled in, nor planning to enroll in, any academic program that would interfere with shift availability.
- Strong communication and interpersonal skills, with a friendly, patient, and attentive demeanor.
- Demonstrated ability to provide high‑quality food and beverage service, preferably with prior experience in a restaurant or café setting (experience not mandatory).
- Basic proficiency with point‑of‑sale (POS) systems and cash handling.
- Team‑player mindset, able to collaborate effectively with kitchen and front‑of‑house staff.
- Commitment to upholding hygiene standards and following local health regulations.
Benefits
- Competitive hourly wage with performance‑based tips.
- Opportunities for career advancement into senior service or supervisory roles.
- Comprehensive on‑the‑job training covering menu knowledge, service etiquette, and safety procedures.
- Meal allowances during shifts and a staff discount on food and beverages.
- Flexible scheduling to accommodate personal commitments while meeting restaurant needs.
- Paid sick leave and statutory holidays in accordance with Indonesian labor law.
- Uniform provision and a supportive work environment that values teamwork and respect.
About Company
Our restaurant is a flagship venue in the heart of the city, known for its modern twist on classic dishes and a curated selection of local and imported wines. Established over a decade ago, we have built a loyal clientele by consistently delivering memorable culinary experiences. We invest heavily in staff development, believing that motivated, well‑trained employees are the cornerstone of our success. By joining our team, you will become part of a dynamic workplace that celebrates creativity, professionalism, and a shared passion for hospitality.
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