Introduction
We are looking for a dedicated Full‑Shift Operational Server to join our dynamic food and beverage (F&B) team. This position is ideal for individuals who thrive in a fast‑paced environment, enjoy direct interaction with guests, and are eager to develop a solid foundation in hospitality operations. The role offers a stable Monday‑to‑Saturday schedule, full‑time hours from 08:00 to 17:00, and on‑site accommodation (mess) for those working the full shift. Whether you are a recent high‑school graduate or an experienced server, this opportunity provides a clear pathway to grow within the industry.
Responsibilities
- Greet guests promptly and courteously, ensuring a welcoming atmosphere from the moment they enter the establishment.
- Take accurate food and beverage orders, relay them efficiently to the kitchen and bar staff, and verify any special dietary requests.
- Serve meals and drinks with attention to detail, adhering to portion control, presentation standards, and timing expectations.
- Maintain cleanliness and organization of the service area, including tables, chairs, and service stations, following health and safety regulations.
- Handle cash transactions, process credit card payments, and reconcile daily sales reports with minimal errors.
- Assist in inventory checks, restocking of supplies, and reporting low‑stock items to the supervisor.
- Collaborate with teammates to manage peak‑hour traffic, ensuring smooth workflow and minimizing guest wait times.
- Respond to guest feedback, resolve minor complaints on the spot, and escalate more complex issues to management when necessary.
- Participate in regular training sessions on menu knowledge, service etiquette, and emergency procedures.
- Uphold company policies regarding punctuality, dress code, and professional conduct at all times.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Open to all genders; however, the original posting emphasizes male candidates, though we welcome qualified applicants of any gender.
- Age limit: Up to 30 years (interpreted from “Maksimal 0 Tahun” as a placeholder; we seek youthful, energetic individuals).
- Unmarried status preferred, aligning with the original criteria, though this is not a strict legal requirement.
- Physically and mentally fit, capable of standing for long periods and handling the demands of a busy service floor.
- Prior experience in the F&B sector is highly desirable; new graduates with strong customer‑service aptitude are also considered.
- Ability to work under pressure, multitask, and maintain composure during high‑volume periods.
- Not currently enrolled in academic programs or employed elsewhere, ensuring full dedication to the shift schedule.
- Willingness to work full‑shift schedules, including weekends, with provided on‑site accommodation.
- Basic proficiency in food and beverage service skills, such as table setting, order taking, and sanitation practices.
Benefits
- Competitive daily wage with overtime opportunities for extended shifts.
- Free on‑site mess accommodation for full‑shift staff, eliminating commuting hassles.
- Health and safety insurance coverage in accordance with local labor regulations.
- Professional development programs, including hospitality training and potential pathways to supervisory roles.
- Employee discounts on food and beverage items during off‑shift hours.
- Supportive team environment that values punctuality, reliability, and a positive attitude.
- Opportunity to gain hands‑on experience in a reputable F&B establishment, building a strong resume for future career advancement.
About Company
Our company operates a network of popular dining venues across the region, known for delivering high‑quality cuisine, attentive service, and a vibrant atmosphere. With a commitment to excellence, we continuously invest in staff training, modern kitchen equipment, and sustainable sourcing practices. Our mission is to create memorable dining experiences for every guest while fostering a workplace where employees feel valued, respected, and motivated to grow. By joining our team, you become part of a forward‑thinking organization that balances tradition with innovation in the hospitality sector.
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