Introduction
We are seeking enthusiastic and customer‑focused individuals to join our team as a Professional Waiter at a prestigious five‑star restaurant located in Sragen and its surrounding areas. This is an exciting opportunity for fresh graduates and experienced hospitality talent who are passionate about the food and beverage (F&B) industry and wish to develop their career in a high‑end dining environment. As a front‑line ambassador of the restaurant, you will play a critical role in delivering an unforgettable dining experience that reflects our commitment to excellence, elegance, and impeccable service.
Responsibilities
- Warmly greet guests upon arrival, escort them to their tables, and present menus with a professional demeanor.
- Explain menu items, daily specials, and wine pairings, offering thoughtful recommendations to enhance the guest experience.
- Accurately take food and beverage orders, communicate them clearly to the kitchen and bar staff, and ensure timely delivery.
- Monitor the dining room continuously, anticipate guest needs, and respond promptly to requests for refills, additional items, or special accommodations.
- Maintain an immaculate table setting, including proper placement of cutlery, glassware, and linens, and ensure all stations are clean and organized throughout the shift.
- Handle payment transactions efficiently, process credit card authorizations, and provide detailed receipts while adhering to cash handling policies.
- Collaborate closely with kitchen, bar, and concierge teams to coordinate service flow, manage large party logistics, and resolve any issues that may arise.
- Uphold the restaurant’s standards for hygiene, safety, and food safety regulations, conducting regular checks of work areas and equipment.
- Participate in pre‑service briefings, menu tastings, and ongoing training sessions to stay current with menu changes, service techniques, and industry trends.
- Demonstrate a polished appearance and professional conduct at all times, reflecting the brand image of a five‑star establishment.
Requirements
- Age: Maximum 25 years old.
- Gender: Open to all genders.
- Residence: Must reside in Sragen or nearby districts.
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Fresh graduates are welcome; prior experience in fine‑dining or upscale F&B is a plus but not mandatory.
- Strong interest in the hospitality and F&B sector, with a desire to grow within a luxury service environment.
- Presentable appearance with a neat, well‑groomed uniform that aligns with five‑star standards.
- Excellent teamwork abilities; able to collaborate seamlessly with kitchen staff, managers, and fellow servers.
- Core personal attributes: honesty, discipline, reliability, and a strong sense of responsibility.
- Essential skills: proficient food and beverage service techniques, effective communication, active listening, and basic knowledge of wine and beverage pairings.
- Flexibility to work Monday through Saturday, from 08:00 to 17:00, with occasional overtime during peak periods or special events.
Benefits
- Competitive base salary with performance‑based incentives and tip sharing.
- Comprehensive health insurance coverage for the employee.
- Meal allowance or complimentary meals during shifts.
- Transportation allowance for commuting from Sragen and surrounding areas.
- Professional uniform and laundry service provided.
- Continuous training programs, including service excellence workshops, language courses, and wine certification.
- Opportunities for career advancement within a reputable five‑star hospitality group.
- Paid annual leave and public holiday benefits.
About Company
Our restaurant is a celebrated five‑star dining destination renowned for its elegant ambiance, exceptional culinary creations, and world‑class service. Situated in the heart of Sragen, we combine local culinary heritage with international techniques to offer guests a memorable gastronomic journey. With a strong focus on quality, sustainability, and staff development, we foster a supportive environment where every team member is encouraged to excel and grow. Joining our team means becoming part of a tradition of hospitality excellence and contributing to a brand that sets the benchmark for fine dining in the region.
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