Introduction
We are seeking a motivated Account Officer to join our dynamic team in Kediri, Jawa Timur. This role is pivotal in supporting the company’s financial health by managing accounts receivable overdue collections and ensuring timely cash flow. The successful candidate will work closely with sales, credit, and operations teams, acting as a key liaison between the company and its customers to resolve outstanding balances while upholding the highest standards of professionalism and integrity.
Responsibilities
- Manage and execute the collection process for accounts receivable overdue (A/R Overdue) ranging from 61 to 120 days, ensuring payments are received within established timelines.
- Conduct daily monitoring of delinquent accounts, update the internal tracking system, and prepare accurate reports for senior management.
- Perform credit assessments and verify customer information to confirm the validity of outstanding invoices.
- Initiate contact with clients via phone, email, and in‑person visits to negotiate payment plans, resolve disputes, and recover overdue amounts.
- Collaborate with the sales and customer service departments to understand contractual terms and address any service‑related issues that may impact payment.
- Identify trends in delinquency, propose corrective actions, and support the development of improved credit policies.
- Maintain meticulous documentation of all collection activities, agreements, and communications to ensure compliance with internal controls and regulatory requirements.
- Participate in weekly and monthly performance reviews, presenting key metrics such as collection rates, aging analysis, and forecasted cash flow.
- Support special projects, such as system upgrades or process automation initiatives, to enhance the efficiency of the credit and collection functions.
Requirements
- Minimum education: Diploma (D3) or Bachelor’s degree (S1) in any field; high school graduates (SMA/SMK) are also considered for entry‑level candidates.
- At least 1 year of experience in credit, collections, or a related financial role; fresh graduates with strong academic records are welcome.
- Age limit: up to 30 years.
- Thorough understanding of the multifinance industry, including loan processing, risk assessment, and regulatory compliance.
- Strong interpersonal and communication skills, with the ability to negotiate effectively and build rapport with diverse customers.
- Demonstrated integrity, resilience, attention to detail, and a results‑oriented mindset.
- Proficiency in Microsoft Office (Excel, Word) and experience with accounting or ERP software is a plus.
- Male candidates are preferred as per the current posting; however, the company encourages a fair and inclusive hiring process.
- Willingness to work at a location that aligns with the candidate’s domicile and to adhere to a Monday‑Saturday work schedule (08:00‑16:00).
Benefits
- Competitive salary with performance‑based incentives tied to collection targets.
- Comprehensive health insurance covering medical, dental, and vision for the employee.
- Paid annual leave, sick leave, and public holiday allowances.
- Professional development opportunities, including on‑the‑job training, workshops, and certification support.
- Transportation allowance or company‑provided shuttle service for daily commute.
- Employee recognition programs and career advancement pathways within the organization.
- Access to a modern office environment equipped with the latest technology tools.
About Company
Our client is a leading multifinance institution operating across Indonesia, providing a broad spectrum of financing solutions such as consumer loans, vehicle financing, and small‑business credit. With a strong commitment to financial inclusion, the company leverages advanced risk‑management systems and a customer‑centric approach to deliver flexible, affordable credit products. The organization prides itself on a collaborative culture, ethical business practices, and a clear focus on sustainable growth. Joining the team means becoming part of a forward‑thinking company that values innovation, employee empowerment, and community impact.
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