Introduction
We are seeking a dynamic and motivated Floor Leader for our upcoming restaurant location in Banyuwangi Raya. This entry‑level managerial role is designed for candidates who are eager to build a career in the Food & Beverage (F&B) industry and who possess a strong blend of operational know‑how, team leadership, and customer‑focused service. The successful applicant will start as a Floor Leader, undergo an intensive 3‑6 month training program, and have the opportunity to be promoted to Floor Manager upon successful completion.
Responsibilities
- Perform all crew duties across stations—including cashier, server, kitchen, production, and barista—to maintain flexibility and lead by example.
- Oversee daily restaurant operations, ensuring smooth opening and closing procedures, accurate cash handling, and compliance with health and safety standards.
- Conduct regular stock takes, manage inventory levels, and coordinate with vendors to guarantee product quality and timely deliveries.
- Develop and implement staff schedules, monitor attendance, and handle shift swaps while optimizing labor costs.
- Provide continuous on‑the‑job training and mentorship to new hires, fostering a collaborative and high‑performance team culture.
- Monitor crew performance, deliver constructive feedback, and address any conflict or performance issues promptly.
- Analyze sales data and customer feedback to identify opportunities for menu improvement, service enhancement, and operational efficiency.
- Ensure all restaurant standards—including cleanliness, presentation, and service speed—are consistently met or exceeded.
- Assist in the planning and execution of promotional events, special offers, and community outreach initiatives to drive foot traffic.
- Maintain accurate documentation of daily reports, incident logs, and compliance checklists for management review.
Requirements
- Minimum education: D3/D4 (or equivalent) in any field; a degree in Hospitality, Business, or related disciplines is a plus.
- Age not exceeding 30 years at the time of application.
- At least 1 year of experience in the Food & Beverage sector, preferably in a supervisory or team‑lead role.
- Strong communication skills and the ability to work effectively within a diverse team.
- Demonstrated leadership qualities, including the ability to motivate, coach, and develop crew members.
- Analytical mindset with proficiency in inventory control, stock management, and basic financial reporting.
- Excellent conflict‑resolution and problem‑solving abilities.
- Good health condition with no chronic illnesses that could affect job performance.
- Willingness to work rotating shifts, including weekends (Tuesday to Sunday) and variable hours as needed.
- Commitment to complete a 3‑6 month training period as Floor Leader, with the goal of advancing to Floor Manager.
- Flexibility to be stationed at the new Banyuwangi Raya branch and contribute to its launch success.
Benefits
- Competitive base salary with performance‑based bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Meal allowances and employee discounts across all company outlets.
- Professional development programs, including leadership workshops and industry certifications.
- Opportunities for rapid career progression within a fast‑growing F&B chain.
- Paid vacation days and statutory holidays in accordance with Indonesian labor law.
- Supportive work environment that values teamwork, innovation, and work‑life balance.
About Company
Our company is a rapidly expanding leader in the Indonesian food and beverage market, known for delivering high‑quality dining experiences across multiple concepts—from casual cafés to upscale restaurants. With a strong emphasis on fresh, locally sourced ingredients and innovative menu development, we have built a reputation for excellence and customer satisfaction. Our culture promotes continuous learning, diversity, and a passion for hospitality, providing employees with the tools and support needed to thrive. Joining our team means becoming part of a forward‑thinking organization that invests in its people and celebrates success together.
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