Introduction
Amartha, a leading micro‑finance platform in Indonesia, is expanding its field operations in the Serang area and the Purwakarta point. We are seeking energetic and motivated individuals to join our team as Business Partner (Staff Lapangan). This role is a gateway for fresh graduates and experienced professionals alike to make a tangible impact on the lives of low‑income households by facilitating access to capital, providing financial education, and supporting sustainable economic growth.
Responsibilities
- Identify and engage potential borrowers in the local community, presenting Amartha’s loan programs and explaining the benefits of micro‑financing.
- Conduct on‑site visits to households, assess their financial needs, and provide tailored economic counseling to improve budgeting, savings, and income‑generation strategies.
- Perform detailed surveys and feasibility analyses of loan applications, ensuring compliance with internal policies, risk‑assessment frameworks, and regulatory requirements.
- Manage the full cycle of loan repayment collection, maintaining accurate records, following up with borrowers, and reporting delinquency trends to the regional manager.
- Collaborate closely with the operations team to update client data in the digital platform, share field insights, and suggest process improvements.
- Participate in community events and workshops to raise awareness of financial inclusion, building trust and long‑term relationships with local stakeholders.
- Maintain a professional appearance and conduct, representing Amartha’s brand values of integrity, transparency, and empowerment.
Requirements
- Minimum education: SMA/SMK or equivalent; higher education is a plus.
- Age: 18‑30 years (maximum 33 years for senior candidates).
- Both male and female candidates are welcome; women are highly preferred to promote gender diversity in field teams.
- Own a reliable motorbike or vehicle to travel across assigned territories daily.
- Strong personal integrity: honesty, attention to detail, and disciplined work habits.
- Excellent communication skills in Bahasa Indonesia; ability to convey complex financial concepts in simple terms.
- Resilience and toughness to work independently in field environments, often under challenging conditions.
- Basic digital literacy: comfortable using smartphones, tablets, and Amartha’s internal application for data entry and reporting.
- No prior experience required; however, previous exposure to sales, community outreach, or financial services is advantageous.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, supplemented by performance‑based incentives.
- Annual THR (religious holiday allowance) and quarterly bonuses tied to collection targets.
- Clear career progression pathway with opportunities to advance into supervisory or leadership roles.
- Permanent employment contract after successful probation, providing job stability.
- Employee loan program with preferential rates to support personal financial goals.
- Continuous learning and development programs, including financial literacy workshops, leadership training, and certification courses.
- Company‑provided accommodation (mess) for field staff, ensuring safe and convenient living arrangements.
- Health insurance, transportation allowance, and regular team‑building activities.
About Company
Founded in 2010, Amartha is a pioneering peer‑to‑peer lending platform dedicated to empowering Indonesia’s underserved entrepreneurs. By connecting individual lenders with micro‑enterprises in rural and peri‑urban areas, Amartha facilitates affordable credit, financial education, and mentorship. The company’s mission is to eradicate poverty through inclusive finance, leveraging technology, data‑driven risk assessment, and a deep understanding of local community dynamics. With a growing network of over 1 million borrowers and a commitment to sustainable development, Amartha offers a vibrant, purpose‑driven workplace where every employee contributes to creating lasting economic impact.
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