Introduction
We are seeking a dedicated Petugas Resepsionis Front Office dengan Keahlian Pelayanan to become the first point of contact for our visitors, clients, and partners. This role is pivotal in creating a welcoming atmosphere, managing daily administrative tasks, and ensuring smooth communication between front‑office operations and internal departments. The ideal candidate will possess a minimum of one year of relevant experience, a strong sense of organization, and excellent interpersonal skills. If you enjoy interacting with people, thrive in a fast‑paced environment, and are eager to support the overall efficiency of the organization, we invite you to apply.
Responsibilities
- Greet and assist all visitors, clients, and vendors with a professional and courteous demeanor.
- Prioritize service for local community members while maintaining fairness and inclusivity.
- Manage incoming calls, emails, and correspondence, directing them to appropriate departments promptly.
- Maintain the front‑desk area, ensuring it is tidy, well‑stocked with brochures, and reflects the company’s brand standards.
- Coordinate meeting room bookings, set up necessary equipment, and prepare hospitality items as required.
- Handle basic administrative tasks such as filing, data entry, and generating daily reports for management.
- Assist with onboarding of new employees by preparing welcome packets and facilitating office tours.
- Monitor and replenish office supplies, liaising with vendors to ensure timely deliveries.
- Collaborate with security personnel to manage visitor access and maintain a safe environment.
- Provide support during special events, conferences, or corporate gatherings hosted at the office.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: Open to all candidates; the position does not impose an upper age limit.
- Gender: Open to all genders.
- At least 1 year of experience in a front‑office, reception, or customer service role.
- Strong interpersonal and communication skills, both spoken and written.
- Highly organized, detail‑oriented, and capable of multitasking under pressure.
- Proficiency in basic office software (Microsoft Office, email platforms, and scheduling tools).
- Ability to work Monday through Saturday, 08:00 – 17:00, with flexibility for occasional overtime.
- Commitment to prioritizing local community members while providing equal service quality to all visitors.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Health insurance coverage for employee and eligible dependents.
- Paid annual leave, sick leave, and public holidays.
- Opportunities for professional development, including training workshops and certification courses.
- Friendly and supportive work environment that values teamwork and continuous improvement.
- Employee assistance programs and wellness initiatives, such as gym memberships or health seminars.
- Transportation allowance or parking facilities for commuting staff.
- Recognition programs that celebrate outstanding service and dedication.
About Company
Our company is a dynamic and rapidly growing organization operating in the service sector, with a strong commitment to community engagement and customer satisfaction. We pride ourselves on fostering a collaborative culture where every employee’s contribution is recognized and valued. By investing in technology, continuous training, and a supportive workplace, we aim to deliver exceptional experiences to our clients and partners. Joining our team means becoming part of a forward‑thinking environment that encourages innovation, respects diversity, and promotes career advancement for dedicated professionals. We look forward to welcoming a new front‑office ambassador who shares our passion for excellence and community‑centric service.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now