Introduction
We are seeking a dynamic and reliable Retail Sales Cashier with a strong background in customer service to join our fast‑moving retail environment. This role is ideal for energetic young professionals who thrive in a bustling setting, enjoy interacting with customers, and can handle both sales transactions and store upkeep with efficiency. The position offers a stable schedule from Monday to Saturday, with the possibility of double‑shift work to meet peak business hours.
Responsibilities
- Process all customer purchases accurately using our point‑of‑sale (POS) system, ensuring correct pricing, discounts, and promotions are applied.
- Provide friendly, attentive service that encourages repeat business and positive word‑of‑mouth.
- Maintain a clean and organized checkout area, including regular sanitizing of surfaces, floor sweeping, and waste disposal.
- Assist in restocking shelves and preparing merchandise displays during slower periods to keep the sales floor attractive.
- Handle cash, credit, and electronic payments, reconcile daily cash drawers, and report any discrepancies promptly.
- Coordinate with the logistics team to deliver items to customers when required, ensuring timely and accurate order fulfillment.
- Respond to customer inquiries, resolve complaints, and escalate issues to management when necessary.
- Participate in double‑shift schedules (morning and evening) during high‑traffic seasons, demonstrating flexibility and reliability.
- Uphold store policies on security, loss prevention, and inventory control, reporting any suspicious activity.
- Contribute to a team‑oriented atmosphere by supporting colleagues, sharing best practices, and maintaining a positive attitude.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- At least 6 months of proven experience in a cashier or retail customer‑service role.
- Strong numerical aptitude and comfort handling cash transactions.
- Excellent communication skills in Bahasa Indonesia; ability to engage courteously with diverse customers.
- Physical stamina to stand for extended periods and perform quick clean‑up tasks.
- Ability to work both morning and evening shifts, including weekends.
- High level of integrity, discipline, and a “steel‑mind” attitude toward responsibilities.
- Proficiency with POS software and basic computer literacy.
- All genders are welcome to apply; we value diversity and equal opportunity.
Benefits
- Competitive base salary with performance‑based bonuses.
- Shift differential pay for double‑shift or evening hours.
- Opportunities for career advancement within a growing retail chain.
- On‑the‑job training in advanced cash‑handling and customer‑service techniques.
- Employee discount on store merchandise.
- Health and safety compliance, including regular sanitization protocols.
- Supportive team environment that recognises hard work and dedication.
About Company
Our company operates a network of modern retail outlets across Indonesia, focusing on delivering high‑quality consumer goods at affordable prices. We pride ourselves on a customer‑first philosophy, fast service, and a clean, welcoming store atmosphere. With a commitment to employee development, we provide continuous training and clear pathways for promotion. Join us and become part of a forward‑thinking team that values integrity, teamwork, and excellence in service.
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